Employment Specialist Team Leader (IPS)
Trigon Recruitment Ltd
Contract: Full-time, Permanent
Salary: £43,471 per annum, inclusive of London Weighting
Location: Community-based role covering Ealing, Barnet, Brent, Hounslow and Harrow.
Role Overview
Trigon Recruitment is seeking an experienced, motivated Employment Specialist Team Leader to lead a high-performing Individual Placement and Support service across West London. This is a key leadership opportunity for someone who can embed IPS fidelity, inspire Employment Specialists and drive sustainable paid employment outcomes for people facing complex barriers to work.
As Employment Specialist Team Leader, you will provide day-to-day leadership, supervision and coaching to a team of Employment Specialists, ensuring the service is person-centred, outcomes-focused and consistently aligned with IPS best practice. Working across multiple boroughs, you will build strong relationships with employers, commissioners, health partners and community organisations, using performance insight and service user feedback to support continuous improvement.
Key Responsibilities
Leadership, Coaching and IPS Fidelity
- Lead, motivate and develop a team of Employment Specialists to deliver a high-quality IPS service across West London.
- Embed the IPS model across all service activity, maintaining strong fidelity to evidence-based practice and contractual requirements.
- Provide regular supervision, 1:1s, appraisals, performance reviews and day-to-day management support.
- Coach staff through field mentoring, joint employer engagement, reflective practice and targeted development plans.
- Carry a small caseload when required to maintain service continuity, support operational gaps and deliver in-work support.
Performance, Data and Quality Assurance
- Monitor individual, team and borough-level performance against KPIs, job outcome targets and service standards.
- Use data, reporting systems and quality checks to identify trends, manage risk and improve delivery.
- Prepare clear reports, briefings and professional presentations for internal and external stakeholders.
- Support fidelity reviews, action planning and continuous improvement activity across the service.
- Maintain accurate records and ensure compliance with organisational, commissioner and contract requirements.
Partnerships, Employer Engagement and Community Presence
- Build and maintain productive relationships with employers, commissioners, NHS and health partners, community organisations and local stakeholders.
- Champion employment as a route to recovery, inclusion and independence for service users.
- Support Employment Specialists to develop strong employer engagement plans and identify suitable job opportunities.
- Promote co-production, service user voice and meaningful involvement in service development.
- Work flexibly across a community-based, multi-borough service, adapting to changing operational priorities.
About You
We are looking for a confident, organised and values-led Employment Specialist Team Leader with the ability to balance people leadership, operational delivery and partnership working. You will be passionate about reducing barriers to employment and supporting people to move into meaningful, sustainable paid work.
Essential Criteria
- Experience leading, supervising or mentoring staff within employment support, health, social care, mental health, community services or a related field.
- Strong understanding of the IPS model, or demonstrable experience supporting people with complex barriers, high needs or social exclusion into employment or improved outcomes.
- Proven ability to meet targets, manage performance and deliver high-quality services in a busy operational environment.
- Strong IT, data analysis and reporting skills, including confidence working with complex performance information.
- Excellent written and verbal communication skills, with the ability to write concise reports, deliver presentations and represent the service professionally.
- Ability to build trusted relationships with employers, health partners, commissioners and regional stakeholders.
- Flexibility to travel across Ealing, Barnet, Brent, Hounslow and Harrow, and to manage competing priorities across a community-based service.
Personal Attributes
- Collaborative, resilient and outcomes-focused leadership style.
- Committed to inclusion, recovery and employment as a positive route to independence.
- Highly organised, adaptable and able to make sound decisions in a fast-paced, multi-site environment.
- Confident coaching others, holding accountability and creating a positive team culture.
How to Apply
This is an excellent opportunity to lead an evidence-based employment service and make a lasting impact across West London. If you are ready to take the next step in your management career as an Employment Specialist Team Leader, Trigon Recruitment would be pleased to hear from you.
To apply or request further information, please contact:
Robert Rowe, Deputy Director
Phone: (phone number removed)
Email: (url removed)
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