Estates Services Officer

Temporary Contract – 6 Months + (potential for temp-to-perm)

Hybrid Working, Barking
⏰ Monday–Friday, 8am–5pm (40 hours per week)
£18–£22 per hour Umbrella (dependent on experience)

We are seeking a proactive and customer-focused Estate Services Officer to support the delivery of estate services across a portfolio of residential estates.

Working closely with the Grounds Maintenance & Caretaking Contracts Manager, you will help ensure estates are clean, safe, and well-maintained while delivering excellent customer service to residents.

• Support the management of grounds maintenance, caretaking, and waste contracts.
• Carry out estate and block inspections, identifying and reporting issues.
• Monitor contractor performance and ensure service standards are maintained.
• Manage fly-tipping and waste-related issues, coordinating timely resolutions.
• Respond to resident enquiries and complaints in a professional and empathetic manner.
• Maintain accurate records, reports, and administrative systems.
• Raise purchase orders and liaise with contractors as required.

• Strong organisational and administrative skills.
• Excellent communication and customer service skills.
• Able to manage competing priorities in a busy environment.
• Experience in housing, estate services, facilities management, or a similar environment is desirable.
• Proficient in Microsoft Office.
• This is an excellent opportunity for someone who enjoys a varied role, combining office-based administration with on-site estate management, and is passionate about delivering high-quality services to residents.

Apply now to be considered.