Facilities Assistant

Facilities Assistant

Location: Hove, BN3 7RP
Hours of Work: 24 hours per week | Tuesday to Thursday | 08:00 - 17:00 or 08:30 - 17:30
Contract Type: Permanent, Part Time

Our client, a leading provider of facilities services in the UK, is seeking a Facilities Assistant to support the effective delivery of meeting room management services and act as a key point of contact for customers.

The successful candidate will maintain a thorough understanding of the building’s day-to-day operations and help ensure workplace services consistently meet the required standards. This role is well suited to an individual with a strong customer service background who takes pride in delivering a professional and welcoming experience.

The position has a significant focus on meeting room management, hospitality support, visitor hosting, and maintaining workplace environments to a high standard. The Facilities Assistant will play an important role in ensuring facilities are clean, functional, well stocked, and ready to support business activities.

Key Responsibilities

• Maintain the required meeting room standard across all meeting spaces.
• Prepare and deliver hospitality requests, including tea and coffee service.
• Provide visitor hosting and maintain a professional image at all times.
• Ensure workplace areas are clean, tidy, well stocked, and ready for business use.
• Prepare meeting rooms for use, including cleanliness checks, equipment testing, and stock replenishment.
• Coordinate and monitor vendor services to ensure delivery is completed on time and to specification.
• Present and reinstate meeting rooms before and after use.
• Log reactive maintenance and service issues with the Helpdesk and proactively maintain cleanliness standards in designated areas.

Person Specification

• Proven experience within a customer service environment.
• Strong written and verbal communication skills.
• Ability to engage confidently with stakeholders at all levels.
• Professional appearance and confident front-of-house presence.
• Experience in a front-of-house or hospitality role within a corporate environment.
• Good organisational skills and attention to detail.
• Ability to maintain high standards of cleanliness and workplace presentation.
• Solid IT skills, including Microsoft Office.