Facilities Assistant at Omni RMS, Bicton, Shropshire

Facilities Assistant

Contract: Government
Location: Shrewsbury, SY3 8BB
Hours of Work: 40
Contract Type: Permanent

Our client, a leading provider of facilities services in the UK, is seeking a Facilities Assistant to work alongside the Assistant Facilities Manager and support all aspects of Facilities Management service provision.

This role forms part of a facilities team responsible for delivering key outcomes for customers and stakeholders while supporting the delivery of services and projects across the site. The successful candidate will help ensure a safe, compliant and well-maintained working environment while providing effective operational support.

The Facilities Assistant will play an important role in the day-to-day running of facilities services, helping to maintain high standards of customer service, compliance and operational efficiency. This is an excellent opportunity for a positive and proactive individual who enjoys working in a varied and customer-focused environment.

Key Responsibilities

• Provide front-of-house support, welcoming visitors and directing or assisting them as required.
• Ensure security procedures are followed and support security-related compliance activities.
• Deliver support services including porterage, meeting room management and administration of the Facilities Management mailbox.
• Conduct inductions for new starters, including Health & Safety and environmental inductions.
• Log, facilitate and oversee reactive maintenance and planned preventative maintenance (PPM) visits.
• Support environmental and HSEQ compliance standards and assist with related activities.
• Assist with traffic management plans, fire risk assessments and water hygiene arrangements where appropriate.
• Complete and support audits, including security audits, and provide general administrative support to the Facilities Management team.

Person Specification

• Experience working with customers and soft services.
• Proficient in Microsoft Office applications and able to work across a range of Microsoft packages.
• Strong communication skills with the ability to engage with colleagues and management at all levels.
• Ideally experienced in completing compliance checks and reports, although training will be provided.
• Positive attitude with a proactive and can-do approach.
• Ability to support the delivery of low to medium-risk projects.
• Strong organisational and administrative skills.
• Able to work effectively as part of a team while managing day-to-day responsibilities independently.