Facilities Help Desk Advisor (Night) in St Ives

Salary: £15.00 per hour

Hours: Nights, 3 on, 3 off (7pm to 7am)

Our client looks after more than 10,000 homes and commercial properties across the UK, and they're open 365 days a year. They need a Helpdesk Advisor to join their night team and be the first point of contact for tenants, landlords, contractors and engineers.

You'll log repair requests, keep customers updated, chase progress and keep accurate records. Full training is provided, and there's excellent career progression. For the right person, this temporary role could become permanent.

• Customer service, service desk or contact centre experience
• Good Word and Excel skills
• Clear communication and good attention to detail
• The ability to stay organised when things get busy
• GCSE Maths and English at grade C/4 or above (or equivalent)

Facilities or property services experience is helpful but not essential.

• 3 nights on, 3 nights off
• Full training and a friendly, supportive team
• Clear route to progress within the business
• Chance of a permanent role, with benefits including 25 days' holiday plus bank holidays, pension, health cash plan and more