Facilities Helpdesk Administrator in Hornchurch
Posted by CBW Staffing Solutions
£30,000 a year
Hornchurch · Permanent
Are you an experienced FM Administrator looking for your next opportunity?
Do you want to expand your experience within a growing Facilities Management environment?
This is an excellent opportunity to join an established FM provider based in Hornchurch, Essex
on a Permanent basis. You will be part of a busy, fast-paced team supporting day-to-day facilities operations, where your organisational skills and attention to detail will be highly valued.
Hours of Work / Details:
- 08:30am – 17:00pm
- Monday to Friday (Office Based)
- Up to £30,000 per annum
- Permanent role
- Handling incoming and outgoing calls to support the facilities function in a professional manner
- Managing and maintaining the FM Helpdesk inbox
- Scheduling reactive maintenance call-outs and prioritising urgent requests
- Reviewing jobs logged throughout the day and allocating tasks to Engineers accordingly
- Raising and processing purchase orders and supporting invoice administration
- Issuing and closing both planned preventative maintenance (PPM) and reactive maintenance visits
- Accurately inputting and updating data within the CAFM system
- Assigning tasks via CAFM (Concept or similar system)
- Raising corrective maintenance tasks following completed PPM visits
- Supporting Office and Contract Managers with general administrative duties
- Responding to queries from engineers, clients, and management
- Organising daily workload to ensure service level agreements are met
- Previous Helpdesk experience within Facilities Management/Construction
- Strong general administrative background
- Working knowledge of CAFM systems (Concept or similar)
- Confident IT skills including Microsoft Office
- Strong communication and organisational skills
Interested? Please send your CV to (url removed) for more information or to apply.
We look forward to hearing from you
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