Facilities Manager (Hard & Soft) at Omni RMS, Preston, Lancashire

Facilities Manager (Hard & Soft)

Contract: Government
Location: Preston, PR1 1DD (with local travel)
Hours of Work: 40 per week
Contract Type: Permanent

Our client, a leading provider of facilities services in the UK, is seeking an experienced dual-service Facilities Manager to join a high-profile government contract.

Job Overview

This is an excellent opportunity for an experienced Facilities Manager to take ownership of service delivery across a regional portfolio of government sites. Based in Preston, with regular travel to locations including Accrington, Blackburn, Burnley and Chorley, you will be responsible for ensuring the effective delivery of both hard and soft FM services across approximately 10 local job centres and office locations.

Working within a highly regulated and performance-driven environment, you will act as the key link between the client and operational teams. The role requires a strong focus on compliance, service excellence, client relationship management and the achievement of contractual performance standards.

Key Responsibilities

• Oversee the delivery of both hard and soft facilities management services across multiple sites.
• Ensure building maintenance and contract cleaning services are delivered to agreed standards.
• Manage client relationships and act as the primary point of contact for service-related matters.
• Proactively identify and resolve operational and service delivery issues.
• Ensure compliance with statutory requirements and SFG20 maintenance standards.
• Lead and manage site-based teams, including supervisors, engineers and cleaning personnel where applicable.
• Monitor subcontractor performance, compliance and service quality.
• Track, analyse and report on KPIs, SLAs and other performance metrics using the CAFM system (Maximo).

Person Specification

• Strong understanding of both hard and soft facilities management services.
• Previous experience managing facilities services across multiple sites.
• Experience managing client expectations within a complex contractual environment.
• Demonstrable people management and line management experience.
• IOSH Managing Safely qualification.
• Good understanding of statutory compliance requirements.
• Experience of monitoring service performance against KPIs and SLAs.
• Working towards a Level 3 or Level 4 qualification in Facilities Management.