Facilities Manager

Your new company
Our client is a well-established and growing property organisation with a strong presence in the commercial and mixed-use sector. They are known for delivering high-quality environments and maintaining a strong focus on operational excellence, customer experience, and regulatory compliance.With a diverse portfolio of assets, the business takes a proactive approach to facilities management, investing in both its people and properties to ensure long-term performance and value. The organisation promotes a collaborative and professional working culture, offering opportunities for development within a dynamic and fast-paced environment.

Your new role
As Facilities Manager, you will take full ownership of the day-to-day facilities operation, ensuring the estate is safe, compliant, and maintained to a high standard at all times. You will play a key role in delivering a seamless occupier experience while driving efficiency and best practice across all service lines.

Key responsibilities:

• Manage all aspects of building operations, including planned and reactive maintenance, fit-out works, and day-to-day service delivery, ensuring assets remain safe, efficient, and fully operational
• Oversee both hard and soft facilities services, maintaining high standards and driving continuous improvement across all areas
• Take ownership of health & safety compliance, carrying out inspections, audits, risk assessments, and managing permit-to-work processes
• Support and manage incident investigations, ensuring issues are resolved quickly and effectively
• Coordinate contractor and supplier management, including procurement support, performance monitoring, and service reviews to ensure value and quality delivery
• Assist with the preparation and control of service charge budgets, managing expenditure, purchase orders, and cost efficiencies
• Develop, implement, and maintain emergency response and business continuity plans, ensuring teams are trained and prepared
• Build strong relationships with internal teams, contractors, and stakeholders, promoting a collaborative and high-performance culture
• Act as a key contact for occupiers, ensuring service requests are handled promptly and contributing to a positive customer experience
• Manage all aspects of building operations, including planned and reactive maintenance, fit-out works, and day-to-day service delivery, ensuring assets remain safe, efficient, and fully operational
• Oversee both hard and soft facilities services, maintaining high standards and driving continuous improvement across all areas
• Take ownership of health & safety compliance, carrying out inspections, audits, risk assessments, and managing permit-to-work processes
• Support and manage incident investigations, ensuring issues are resolved quickly and effectively
• Coordinate contractor and supplier management, including procurement support, performance monitoring, and service reviews to ensure value and quality delivery
• Assist with the preparation and control of service charge budgets, managing expenditure, purchase orders, and cost efficiencies
• Develop, implement, and maintain emergency response and business continuity plans, ensuring teams are trained and prepared
• Build strong relationships with internal teams, contractors, and stakeholders, promoting a collaborative and high-performance culture
• Act as a key contact for occupiers, ensuring service requests are handled promptly and contributing to a positive customer experience

What you'll need to succeed

• Proven experience in a Facilities Manager role within commercial property
• Strong understanding of building services, compliance, and UK health & safety legislation
• Experience managing contractors, service delivery, and budgets
• IOSH Managing Safely (essential); NEBOSH desirable
• Excellent communication and stakeholder management skills
• Strong organisational and time management ability
• Proactive, solutions-focused mindset
• Commercial awareness with focus on cost control
• Calm and professional under pressure
• High attention to detail and accountability

What you'll get in return

• Salary £45,000
• 26 days holiday
• Opportunity to manage a high-profile and diverse assets
• Supportive and collaborative working environment

What you need to do now
If you're interested in this role, click 'apply now' to forward an up-to-date copy of your CV, or call us now.
If this job isn't quite right for you, but you are looking for a new position, please contact us for a confidential discussion about your career.

Hays Specialist Recruitment Limited acts as an employment agency for permanent recruitment and employment business for the supply of temporary workers. By applying for this job you accept the T&C's, Privacy Policy and Disclaimers which can be found at (url removed)