Family Support Workers

Family Support Workers

Location: Loughborough, Leicestershire
Working Hours: Part-Time (18 & 22.5 hours) and Full-Time (37 hours)
Salary: £13.38 per hour

Our client is a domestic and sexual abuse charity based in Loughborough, Leicestershire. They provide support to men, women and children affected by domestic abuse and/or sexual violence across Leicester, Leicestershire and Rutland.

The Role

You will provide direct, trauma-informed support to children, young people, and families affected by domestic abuse and/or sexual violence. This includes one-to-one work, group programmes, and delivering awareness and education sessions in schools, youth settings, and with local practitioners. You will also contribute to safeguarding, case management, and multi-agency working.

Key responsibilities:

• Deliver one-to-one support and group programmes for children and young people affected by domestic abuse and/or sexual violence
• Provide healthy relationships sessions in schools and youth settings
• Deliver training and awareness-raising sessions for local practitioners
• Maintain accurate and confidential client records including referrals, risk and needs assessments, support and safety plans, and case notes
• Work collaboratively with external agencies, including Early Help and safeguarding partners, making appropriate referrals where required
• Attend and represent the organisation at meetings, conferences, and forums as required
• Contribute to internal meetings, reporting on service developments, issues, and requirements, and supporting service improvement
• Support organisational decision-making and contribute to discussions affecting service delivery and clients
• Maintain confidentiality and adhere strictly to all organisational policies and procedures
• Work to the highest standards of service provision at all times
• Support the wider aims and objectives of the organisation, undertaking additional duties as reasonably required

Requirements

Essential

• Recognised qualification in social work, education, youth and community, family work or a related field, or at least three years’ paid or unpaid experience working with children and young people in one-to-one and group settings
• Understanding of domestic abuse and sexual violence and their impact on individuals and families
• Experience working with families, including knowledge of crisis intervention
• Understanding of multi-agency working, Early Help, child protection, and safeguarding procedures
• Full UK driving licence and access to a car
• Experience working under pressure with the ability to prioritise workload
• Strong communication, interpersonal, and relationship-building skills
• Competent in using IT systems, email, and internet-based tools
• Ability to use initiative and make appropriate decisions within organisational boundaries
• Understanding of confidentiality and equal opportunities practice
• Ability to work flexibly, including evenings and weekends where required
• Experience maintaining professional relationships with a wide range of stakeholders

Desirable

• Experience working with people affected by domestic abuse and/or in crises
• Experience within the voluntary or charity sector
• Experience delivering training or awareness-raising sessions

What’s In It For You

• Paid holidays, including public and religious holidays
• Workplace Pension Scheme
• Paid compassionate leave (up to five working days per year)
• Paid sickness leave after six months’ service (up to eight working weeks in any 12 months)
• Training and professional development opportunities, flexible working arrangements where possible
• Regular supervision and support from your line manager
• Opportunities to make a tangible difference in the lives of survivors
• A supportive, collaborative, and passionate team environment
• Meaningful and rewarding work within a specialist charity

What’s next? It’s easy! Click “APPLY” now! We can’t wait to hear from you!

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