Fashion Account Co-ordinator

Fashion Account Coordinator

Location: West London (Hammersmith)
Salary: £27,000 – £30,000 + Benefits
Full-Time | Permanent
Hybrid working available after training

About the Role

We are recruiting on behalf of a leading London-based apparel and uniform design company working with premium global clients across corporate, hospitality, aviation, and retail sectors.

This is an excellent opportunity for a fashion graduate or early-career professional with some office or administrative experience to build a career in client services, account coordination, and apparel operations.

You will support Account Managers with day-to-day client coordination, order processing, and operational administration within a fast-paced but supportive environment.

A background or qualification in fashion, textiles, apparel, or design is highly desirable but not essential.

Key Responsibilities

• Support Account Managers with client accounts and order management
• Process and track customer orders, spreadsheets, and system updates
• Coordinate apparel production, embroidery, and customisation requests
• Liaise with clients via phone and email in a professional manner
• Monitor production timelines, deliveries, and critical paths
• Maintain accurate records across internal systems and databases
• Assist with reporting, data entry, and general administrative tasks
• Support wider operations and logistics coordination where required

About You

• Fashion graduate or degree in fashion, textiles, design, or related field (desirable)
• At least 1 year experience in administration, client services, operations, or coordination
• Strong Microsoft Excel and Office skills
• Excellent communication skills, both written and verbal
• Highly organised with strong attention to detail
• Able to manage multiple deadlines in a fast-paced environment
• Proactive, reliable, and professional approach

Desirable experience:

• Fashion, apparel, textiles, merchandising, or production exposure
• Luxury retail, hospitality, logistics, or project coordination

Benefits

• £27,000 – £30,000 salary depending on experience
• Hybrid working after training period
• Private medical insurance
• Pension scheme
• Clear career progression opportunities
• Exposure to premium international fashion and corporate clients
• Supportive and collaborative working culture
• Modern West London office environment

Why Apply?

This is a fantastic opportunity to begin or develop your career within the fashion and apparel industry, gaining hands-on experience in account coordination, client services, and operations within a growing international business.

If you are organised, detail-focused, and passionate about fashion and client services, we would love to hear from you.