Field Service Cleaning Technician

Our client, who are market leaders in their field are looking for a Field Service Cleaning Technician.

You will be responsible for ensuring Automated Teller Machines (ATMs) are maintained to a high standard of cleanliness, presentation, and hygiene. The role focuses on cleaning ATM units, surrounding areas, and touchpoints to ensure a safe, professional, and customer-ready environment at all times.

You will be working independently, ‘in the field’, using a company van (which can also be used for personal use) and travelling to required areas on a daily basis. 

Main Responsibilities include the following:

• Carrying out scheduled cleaning of ATM units across assigned locations
• Clean all external ATM surfaces including screens, keypads, fascia, and cash dispensing areas
• Ensure hygiene of high-touch points to reduce contamination risk
• Clean surrounding areas including floors, signage, and enclosures where required
• Use approved cleaning materials and methods to avoid damage to sensitive equipment
• Follow cleaning schedules, route plans, and service-level agreements (SLAs)
• Record completed cleans accurately using handheld devices
• Identify and report any visible damage, faults, vandalism, or security concerns
• Ensure sites are left clean, safe, and presentable for customer use
• Maintain company vehicle, stock, and cleaning materials in an organised manner
• Comply with all health & safety, lone working, and site-specific requirements
• Handle customers in a professional manner during difficult high-pressure situations.
• Communicate with all Cennox personnel involved with the accounts ensuring that our associates understand the level of service performance to which we have committed.
• Attend training classes to ensure fulfilment of Service Levels.
• Work well independently and in a team situation.
• Make recommendations for improving our service, reliability & performance

Skills and Experience

• Experience in cleaning, field-based roles, or facilities services (preferred)
• Strong attention to detail and pride in presentation standards
• Ability to work independently while following structured routes and schedules
• Comfortable working outdoors and travelling between multiple locations
• Basic IT skills for reporting via mobile devices
• Good awareness of safety and public-facing environments
• A flexible approach to work and a willingness to learn new skills

In addition to the salary, other benefits include:

Regular overtime opportunity

In house training on new product offerings

Laptop, mobile phone, van and clothing

9% pension scheme (combined contributions)

2 x salary Life Assurance

Refer a Friend scheme

Optional Healthcare plan including retail discounts

Employee Assistance Programme

Hours of work are 9 hour shifts with an hour for lunch between 8:30am and 5:30pm

Full UK Valid Driving License is essential

Please be aware all successful candidates for this position will be required to undergo a pre-employment screening process, inclusive but not limited to financial, criminal record and references.