Field Service Engineer

The company hold a leading market share in the supply and maintenance of Bespoke Equipment such as letter openers, scanners, X-Ray Machines, Metal Detectors, Folder Inserters, Franking Machines, Address Printers & Pressure Sealers.

The role will cover mainly the M1 corridor and surrounding areas

Main Responsibilities:

• Aiming to be onsite at your first call of the day by 9am
• Having a flexible attitude towards long distances and staying away from home overnight as required
• Clearing all quarterly PM’s on individual areas4
• Assistance with clearing PM’s on vacant areas with the aim of achieving a company quarterly zero PM position
• Achieve and maintain company breakdown SLA targets
• Diagnose and repair faults, in an efficient, timely and cost-effective manner
• Achieve and maintain a minimum 75% first time fix rate
• Respond to urgent requests for assistance out of area as required

Skills: 

• Good electrical/mechanical knowledge with good understanding of electronics
• Good fault diagnosis skills and structured approach, ability to prioritise and allocate tasks as required
• Good fact-finding skills
• Good commercial awareness
• Aim to achieve quarterly/yearly supplies and contribution sales targets
• Aim to achieve a good level of lead generation
• Structured and organized approach
• Competent use of PC’s and e mail
• Good interpersonal/empathy building skills
• Good presentation and communication skills

Salary - Up to £35,000

OTE £37,000 + Car, Phone, Laptop