Field Service Engineer
Posted by The Independent Recruiter Hub
Pay not stated
Nationwide · Permanent
Our client is a long established distributor with over 40 years of success within their specialist industry. They are renowned for delivering reliable, professional customer support and have built an excellent reputation among their customers and have a strong track record of staff retention. Our client combines financial security with genuine family values, creating a supportive and rewarding environment for their employees.
Due to continued growth and increasing customer demand, we are looking for a Field Service Engineer to join their expanding team.
The Role
As a Field Service Engineer, you will be responsible for the installation, servicing, maintenance, fault finding and repair of CNC machine tools at customer sites throughout the UK.
This is an excellent opportunity for either an experienced CNC machine tool service engineer or a mechanically biased maintenance engineer looking to develop a career within the CNC machine tool sector.
You will work independently and as part of a highly skilled engineering team, representing the company in a professional manner while providing exceptional customer support.
Key Responsibilities
- Carry out complete CNC machine installations and commissioning.
- Diagnose mechanical and electrical machine faults.
- Perform preventative maintenance and servicing activities.
- Replace and align machine components including: Bearings, Ball screws, Spindles
- Conduct machine checks and alignments to manufacturer standards.
- Support customers with breakdown response and technical troubleshooting.
- Work with Fanuc CNC control systems to diagnose and rectify faults.
- Complete service reports and customer documentation using company-provided digital systems.
- Maintain high standards of customer service and technical support.
- Ensure all work is completed safely and in accordance with company procedures.
Skills & Experience Required
Essential
- Mechanical engineering background with strong fault finding capability.
- Experience working on CNC machine tools, industrial machinery, manufacturing equipment or automated production machinery.
- Knowledge of Fanuc CNC control systems.
- Experience replacing spindles, bearings and ball screws.
- Ability to diagnose mechanical issues and carry out component replacement.
- Experience with machine alignments and precision engineering practices.
- Excellent communication and customer-facing skills.
- Full UK driving licence.
- Willingness to travel to customer sites as required.
- Occasional overnight stays may be required (however this is not often).
Desirable
- Apprentice trained.
- Understanding of Heidenhain control systems.
- West Midlands based due to location of work.
What We Offer
- Highly competitive salary based on skills and experience.
- Monthly performance bonus scheme.
- Company vehicle.
- Company mobile phone.
- Company iPad for service reporting and communication.
- Permanent opportunity.
- Stable employment within a well-established and respected business.
- Supportive team environment with strong family values.
Why Join?
This is a fantastic opportunity to join an established and successful business that genuinely values its employees. They are proud of their reputation for supporting and developing their engineering team, offering long-term career stability, technical development and the opportunity to work with advanced CNC machine tool technology across a wide range of manufacturing sectors.
Apply today to become part of a growing engineering team and help deliver industry leading service and support to customers throughout the UK.
Apply Now →
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