Field Service Engineer

As a Field Service Engineer you'll be the face of the business, providing first-class aftersales support to customers and helping keep some of the UK's most advanced buses operating safely and efficiently. You'll build lasting customer relationships, solve technical challenges and play a key role in delivering the outstanding service we are known for.
 
BASIC SALARY: up to £45,000
 
BENEFITS:
· Company van (insured, taxed, and fuel covered)
· Paid from the moment you leave home
· Enhanced overtime rates (1.3x, 1.5x, 2x)
· Professional development including EV & Hydrogen training
· IT and diagnostic equipment provided
· Life insurance
· Medicash health scheme
· Discounts with major retailers
 
LOCATION: Across the Midlands
 
JOB DESCRIPTION: Field Service Engineer - Commercial Vehicle, Transportation
 
One day you could be diagnosing an electrical fault, the next carrying out a warranty repair, supporting a busy workshop or helping a customer get vehicles back into service.
 
Your responsibilities will include:
· Diagnosing mechanical and electrical faults using industry diagnostic equipment and technical manuals
· Providing technical support directly to customers on-site
· Completing warranty and campaign repairs to the highest standard
· Identifying root causes and feeding valuable technical information back to the engineering team
· Estimating repairs and supporting the Parts & Service team
· Promoting service solutions and genuine parts where appropriate
· Working closely with Regional Service Managers and customer workshops
· Travelling between customer sites and occasionally attending factory training or supporting other locations when required
 
PERSON SPECIFICATION: Field Service Engineer - Commercial Vehicle, Transportation
 
We're looking for someone who enjoys getting hands-on, takes pride in their work and genuinely enjoys helping customers.
 
You'll ideally have:
· NVQ Level 3 / City & Guilds in Heavy Vehicle or PSV Engineering (or equivalent)
· Proven experience in a heavy vehicle/PSV environment, dealership, or fleet operation
· Strong mechanical and electrical fault-finding skills
· Experience using diagnostic equipment
· A willingness to travel and occasionally stay away from home when required
 
THE COMPANY:
 
Year after year, since 1946, we have contributed a tremendous amount of technology & innovative products to help grow and improve the global transportation industry. Our goal is to leave a legacy that will inspire the next generation to move towards a better, sustainable tomorrow.
 
INTERESTED? Please click apply. You will receive an acknowledgement of your application.
 
Wallace Hind Selection, alongside our client embrace diversity, champion equality, and foster inclusion to create a work environment where everyone belongs and thrives.
 
Please Note: Wallace Hind Selection have been chosen as the recruitment partner of our client.
 
REF: AM18594, Wallace Hind Selection