Field Service Manager

Are you a Field Service Manager with experience leading field service and aftermarket operations within Engineering, Materials Handling or Automation? If so, then read on!

Our client is a leading international manufacturer of conveyor and materials handling solutions, providing equipment and lifecycle support to customers across the logistics, warehousing, parcel handling and e-commerce sectors.

Due to continued growth, they are looking to recruit an experienced Field Service Manager to lead their UK and European Services operation.

Salary to £50k | Annual Bonus | Stakeholder Pension | Healthcare Plan | Death in Service | 25 Days Holiday + Bank Holidays | Excellent Career Development

Field Service Manager Key Essentials:

* As Field Service Manager you will take full responsibility for the commercial and operational performance of the aftermarket division, including field service, installations, technical support, spare parts and warranty

* Own the department's P&L, budgets, forecasting and KPIs, driving revenue growth, profitability and operational performance

* Lead and develop Field Service Engineers, installation teams, service coordinators and spare parts staff

* Oversee service delivery and installation projects across the UK and Europe, ensuring work is completed safely, on time and within budget

* Grow aftermarket revenue through service contracts, spare parts, preventative maintenance, upgrades and retrofit solutions

* Build strong customer relationships while working closely with sales, engineering, operations and finance to support business growth

* Promote high standards of Health & Safety, quality and continuous improvement across all service activities

Field Service Manager Requirements:

* Proven experience as a Field Service Manager or in a senior after market, field service or technical support leadership role within engineering, materials handling, conveyor systems, automation or industrial equipment

* Experience managing a departmental P&L with strong commercial awareness

* Background leading field service, installations and spare parts operations

* Strong leadership, customer relationship and project management skills

* Experience using ERP and CRM systems

* Full UK Driving Licence with flexibility to travel across the UK and Europe

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