Field Service Technician

Field Service Technician

Altera Recruitment Group is supporting an innovative engineering business in the appointment of a Field Service Technician to support customers across the Midlands, South Wales and the South Coast.

This position does not require someone with extensive mechanical/electrical experience, as full training will be provided to service and maintain the machines. If you have prior experience in a hands-on position and are able to drive a large van, you will be considered. 

The Field Service Technician will play an important role in keeping equipment operating reliably while providing a professional service and building strong relationships with customers.

Key Responsibilities of the Field Service Technician

• Carry out planned servicing, routine maintenance, basic fault finding and minor repairs at customer sites.
• Complete service records, paperwork and job documentation accurately, reporting equipment faults and repair requirements promptly.
• Follow customer site rules, health and safety procedures and company working practices at all times.
• Provide a professional and courteous service while representing the business on customer premises.
• Support collections, deliveries, equipment preparation and other practical duties when required.

Candidate Requirements

• Previous experience in field service, maintenance, engineering, facilities, manufacturing or another practical customer facing role would be beneficial.
• Practical mechanical, electrical or basic engineering knowledge is desirable, although full training will be provided.
• Strong problem solving skills with the ability to work independently and use good judgement.
• Reliable, organised and hardworking, with excellent attention to detail and a willingness to learn.
• Full UK driving licence and willingness to undertake regular UK wide travel.

What's on Offer

• Permanent, full time position.
• 40 hour working week.
• Opportunity to join an innovative engineering business focused on sustainable industrial technology.
• Full training provided to develop your technical and field service skills.
• Varied customer-facing role with regular travel across the Midlands, South Wales and South Coast.

If you're a practical and dependable individual looking for a hands-on Field Service Technician opportunity with an innovative engineering business, we'd welcome a confidential conversation.