Fire & Flood Restoration Technician at Masterfix Claims Solutions, London

Looking for a new career opportunity? Practical, motivated and keen to learn new skills?

Whether you’re an experienced restoration technician, have a background in construction or property maintenance, or are looking to start a completely new career, we want to hear from you.

No previous restoration experience is necessary. Full training will be provided to the right candidate.

At Masterfix, you’ll do more than clean up after an incident. You’ll play a vital role in helping restore homes, businesses and properties following water, fire and other forms of damage, using specialist equipment and professional restoration techniques.

We’re a growing specialist property restoration and remediation company working with insurers, loss adjusters, property managers, contractors and private clients.

We’re looking for reliable, enthusiastic and hardworking individuals to join our team and develop their skills within this specialist industry.

The Role

You’ll attend residential and commercial properties across London and surrounding areas, working alongside experienced technicians and our operations team to carry out restoration and remediation works.

Your responsibilities will include:

     Water extraction, cleaning, drying and restoration

      Assisting with moisture investigations and surveys

      Installing, monitoring and removing specialist drying equipment

      Structural, cavity and pressure drying

      Fire and smoke damage cleaning

      Mould remediation and specialist cleaning

      Controlled strip-out and removal of damaged materials

      Using specialist drying, filtration and restoration equipment

      Recording moisture readings, photographs and job information

      Communicating professionally with customers and colleagues

      Maintaining safe, clean and organised working environments

Don’t worry if you’re unfamiliar with some of these activities. We’ll provide the training and support needed to develop your knowledge and confidence.

As your experience grows, you’ll have the opportunity to take on greater technical responsibilities and develop specialist restoration skills.

What We’re Looking For

We’re interested in finding the right person, not just the right CV.

You don’t need previous fire and flood restoration experience, and while a basic understanding of buildings or construction would be beneficial, it is not essential.

What matters most is your attitude, reliability and willingness to learn.

Ideally, you’ll be:

    Practical, hands-on and willing to learn new skills

    Reliable, punctual and hardworking

    Able to work independently and as part of a team

    Comfortable working in customers’ homes and commercial properties

    Professional, polite and customer-focused

    Organised with good attention to detail

    Capable of following instructions and working safely

    Confident using basic technology to record job information

    Motivated to develop a long-term career

A full UK driving licence is essential.

Previous experience in construction, property maintenance, cleaning, restoration or a related trade would be an advantage but is not required.

Existing IICRC or BDMA qualifications and experience with specialist drying equipment are welcomed, but not expected.

Training & Career Development

At Masterfix, we believe in developing our people.

Successful candidates will receive practical, hands-on training and ongoing support from experienced restoration professionals.

Training opportunities include:

• Water damage restoration techniques
• Moisture measurement and building drying principles
• Specialist drying equipment operation
• Fire and smoke damage restoration
• Mould remediation and safe working practices
• Health & Safety and site procedures
• Technical reporting and customer communication
• Industry-recognised IICRC and BDMA qualifications

Whether you’re starting from scratch or already have relevant experience, we’ll support you in developing the skills needed to become a competent restoration technician.

Why Join Masterfix?

We offer:

• Competitive salary based on experience and qualifications
• Company vehicle and professional equipment
• Full training for candidates new to the industry
• Ongoing specialist technical development
• Support towards industry-recognised qualifications
• Varied residential, commercial and insurance projects
• Genuine opportunities for career progression
• A supportive and professional team environment

Ready for a New Challenge?

You don’t need to be an expert to get started — you just need the right attitude and a willingness to learn.

If you’re looking for a hands-on role, enjoy problem-solving and want to build a career in a specialist industry with opportunities to develop, we’d like to hear from you.

Whether you’re an experienced technician, someone with building knowledge or completely new to property restoration, Masterfix could be the opportunity you’re looking for.

Apply now to join the Masterfix team.