Fishery Ranger - Visitor Experience Warden
Pertemps Thames Water
You’ll be operating the visitor facilities at the Farmoor Reservoir for anglers, birdwatchers, and other recreational users on behalf of Thames Water. You’ll promote, manage, and interpret the access and recreational offer of the site to visitors. You’ll contribute towards the development of facilities, improving and monitoring performance of the fisheries. You’ll support partnerships with external stakeholder groups, working closely with operations and the Conservation, Access, and Recreation section.
Hours: 38 hours per week, rotational shift pattern
Location: Farmoor – Oxford – OX2 9NS
What you will be doing as a Site Warden (Fishery Ranger)
- Site maintenance and inspections – plan and implement maintenance for visitor facilities e.g. signs and fencing, supervise contractors, keep the site clean and safe and undertake reservoir/health and safety inspections
- Stakeholder engagement - listens to customers and take a proactive view to health and safety, customer experience and other adhoc issues which arise. Willing to solve problems.
- Facility and equipment management – managing signage, car parks, hire equipment, boats, and general visitor infrastructure
- Visitor Operations – run facilities on an agreed shift rota, manage permits and visitor behaviour, site promotion, and supporting with educational visits
- Teamwork, reporting, and compliance – support team goals and supervising contractors when needed, monitor performance data contributing to annual reporting such as visitor numbers feedback and catch rates, operating within Thames Water policies including PPE and ID
- Event Support – help plan and run site events that promote recreation and engagement
- A full, valid UK driving license. You will be provided with a company vehicle
- Proficient in MS packages, especially Word and Excel to monitor financial and performance data, with written communication skills to write reports
- Strong interpersonal and teamworking skills, with the ability to quickly build rapport with the public
- Evidence of ideas and innovations to develop a visitor site, showing enthusiasm to support this development
- Willingness to support anglers during their visits, presenting as an ambassador for Thames Water to the public
- Strong physical strength – ability to lift feed sacks, use hand tools, drive power boats, walk a minimum of 3 miles, and undertake general maintenance tasks
- A recognised fisheries or ranger/recreation management qualification, or at least 6 months experience of wildlife site work, fishery management work, or access/recreation ranger work on visitor sites.
- Offering a salary of up to £34,000 per annum depending on skills and experience.
- Annual Leave – 24 days holiday per year, increasing to 28 days, and a wider benefits scheme
- Performance-related pay plan directly linked to company performance measures and targets
- Generous Pension Scheme through AON
- Generous Paternity Leave, including 4 weeks paid and an optional 2 weeks unpaid.
- Enhanced Maternity Leave, 26 weeks full pay and 13 weeks half pay!
- Access to lots of benefits to help you take care of yourself and your family’s health and wellbeing, and your finances – from annual health MOTs and access to physiotherapy and counselling, to Cycle to Work schemes, shopping vouchers and life assurance.
Who are we?
We’re the UK’s largest water and wastewater company, with more than 16 million customers relying on us every day to supply water for their taps and toilets. We want to build a better future for all, helping our customers, communities, people, and the planet to thrive. It’s a big job and we’ve got a long way to go, so we need help from passionate and skilled people, committed to making a difference and getting us to where we want to be in the years and decades to come.
Learn more about our purpose and values
Working at Thames Water
Thames Water is a unique, rewarding, and diverse place to work, where every day you can make a difference, yet no day is the same. As part of our family, you’ll enjoy meaningful career opportunities, flexible working arrangements and excellent benefits.
If you’re looking for a sustainable and successful career where you can make a daily difference to millions of people’s lives while helping to protect the world of water for future generations, we’ll be here to support you every step of the way. Together, we can build a better future for our customers, our region, and our planet.
Real purpose, real support, real opportunities. Come and join the Thames Water family. Why choose us? Learn more.
We’re committed to being a great, diverse, and inclusive place to work. We welcome applications from everyone and want to ensure you feel supported throughout the recruitment process. If you need any adjustments, whether that’s extra time, accessible formats, or anything else just let us know, we’re here to help and support.
When a crisis happens, we all rally around to support our customers. As part of Team Thames, you’ll have the opportunity to sign up to support our customers on the frontline as an ambassador. Full training will be given for what is undoubtedly an incredibly rewarding experience. It’s also a great opportunity to learn more about our business and meet colleagues.
Disclaimer: due to the high volume of applications we receive, we may close the advert earlier than the advertised date, so we encourage you to apply as soon as possible to avoid disappointment.
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