Flexible Administrator/Crisis Worker - Essex - 24 Hours at Mountain Healthcare

About the Role

Location: Oakwood Place SARC, Brentwood Community Hospital, Essex.

Salary: £13.45 per hour (pro rata - £29,453.89 per annum, based on 42 hours per week)

Hours: 24 hours.

Working shifts on 24/7 rota. Flexible 7 day rota, 12 hours, 9am to 9pm.

Are you looking for a new and exciting alternative career path within the Health & Justice care sector? This is the perfect opportunity for a compassionate person to join a growing, innovative and market-leading service provider within Sexual Assault Referral Centres (SARC). 

The role of Flexible Administrator/Crisis Worker is critical in providing victims of sexual assault with the dedicated support and care required. Acting as the advocate for patients who attend the centre, you will empower service users to feel in control and be able to support during the forensic process and administration to manage patient care pathways and day to day service delivery. 

Key Responsibilities will include:

• 1st point of contact for service users.

• Administration and support process of an service users and their family visiting the centre, including preparing the patient and assisting in the collecting of forensic evidence.

• Support the SARC Manager with day to day running of the centre.

• ensuring that a high standard of DNA anticontamination is maintained between forensic cases (cleaning).

• Assisting patients and liaising with other agencies regarding the management of the service user pathway.

• Assisting with preparation, service user support and acting as an advocate during their time at the SARC.

• Liaise closely with wider stakeholders such as Police, NHSE, ISVA and Social services.

• Be a key player within the SARC team and wider company network. 

Company benefit

• 6 weeks annual leave
• Pension Scheme
• Life Assurance
• Employee Assistant Programme
• Enhanced sickness pay scheme
• Enhanced Maternity Pay after 1 year's service
• Enhanced Neonatal/Adoption Pay after 1 year's service
• Well-being programme
• £500 referral bonus
• Advanced rota planning for better work-life balance
• Long Service/Team of the Month Awards
• A range of accredited and CPD training courses and masterclasses
• Funding for higher education courses after one years’ service

Essential Skills Required:

• Good IT skills.
• Experience working in a supportive or customer focused environment.
• Knowledge and understanding of Safeguarding Children and Adults
• Knowledge and understanding of Confidentiality
• Experience completing administrative duties.
• Because of the nature of the Sexual Offence Examiner, applications are invited from females only. This post has a genuine occupational qualification under the Sex Discrimination Act, Section 7(2)b and 7(2)e.
• Whilst the position may be based from one location, additional travel may be a requirement of the role across SARC's, therefore a UK driving license is required for this role and access to a vehicle.
• Applicants must live within one hour's drive of Brentwood (Essex SARC)
• Advanced DBS and level 2 Police vetting will be required
• 3+ years post qualification experience

Desirable Skills:

• Experience of working with individuals who may have complex needs
• Experience of working with individuals who have experienced sexual assault/ violence
• Experience of creating and utilizing resources and use of distraction techniques
• Project development and outreach
• Training and presentation skills