Food And Beverage Supervisor

We are recruiting on behalf of an award-winning luxury hospitality client for an experienced Food & Beverage Supervisor. This is an exciting opportunity to support the Restaurant Manager in the day-to-day operation of a high-end restaurant and bar, ensuring exceptional guest experiences while leading and motivating the Food & Beverage team. You'll be responsible for maintaining outstanding service standards, supporting team development, and ensuring smooth service in a fast-paced luxury environment.

Key Responsibilities

• Supervise the daily operation of the restaurant and bar.
• Lead by example to deliver exceptional customer service.
• Support and motivate the Food & Beverage team during service.
• Build positive relationships with guests and resolve queries professionally.
• Maintain high standards of cleanliness, presentation and service.
• Work closely with the kitchen team to ensure seamless operations.
• Develop strong product knowledge and confidently upsell food and beverage offerings.
• Support the training and development of team members.
• Ensure compliance with food safety, health & safety and licensing regulations.
• Accurately use EPOS systems and complete other operational duties as required.

Requirements

• Minimum two years' experience within a quality hospitality environment.
• Previous supervisory or senior team member experience is desirable.
• Passion for delivering exceptional customer service.
• Strong communication, leadership and organisational skills.
• Ability to work effectively in a fast-paced environment.
• Experience using EPOS systems (Simphony or similar) and Microsoft Office.
• Professional, well-presented and a strong team player.
• Flexibility to work shifts, including evenings, weekends and bank holidays.

Hours Of Work:

40 Hours per week between 6am–10:30pm, including weekends and bank holidays