Food & Beverage Experience Host

Food & Beverage Experience Host​

Location: Glasgow, G5 8DP

Hours of work: 40

Working Pattern: Tuesday to Friday

Contract Type: Permanent

Hourly Rate: £14.26

Our client, ISS, is looking for a Food & Beverage Experience Host to join their team in Glasgow.

As a Food & Beverage Experience Host, you will play an important role in bringing this vision to life by delivering exceptional hospitality experiences across a variety of settings, including bars, cafés, events, and hospitality spaces.

Combining outstanding customer service with excellent food and beverage knowledge, you will create meaningful interactions, build lasting relationships, and contribute to a culture of diversity, community, learning, and innovation.

Whether acting as a mixologist, barista, host, or event support team member, you will ensure that every guest experience is engaging, welcoming, and delivered to the highest standards while embracing a collaborative "One Team" approach across the campus. 

The Role

• Deliver exceptional customer service, creating engaging and memorable experiences for all guests.
• Welcome customers warmly, process orders, and prepare and serve food and beverages to the highest standards.
• Work across a variety of hospitality environments, including bars, cafés, events, hospitality suites, and meeting spaces.
• Maintain excellent standards of cleanliness, presentation, food safety, and health and safety in all front-of-house and back-of-house areas.
• Develop strong product knowledge and confidently recommend food and beverage options to customers.
• Anticipate customer needs and proactively resolve service issues.
• Carry out quality checks to ensure all food and beverages meet the required standards before service.
• Support the management team in maintaining audit readiness and ensuring compliance with all policies and procedures.
• Follow all food safety procedures, allergen controls, labelling requirements, and health and safety practices.
• Report risks, hazards, and compliance concerns promptly while supporting any corrective actions that may be required.
• Champion colleague wellbeing, engagement, and positive working practices.

About You

• Previous experience within premium hospitality environments, including restaurants, bars, events, private members' clubs, or similar customer-focused settings.
• Strong food and beverage service skills, with experience in bar service, cocktail preparation, barista duties, or event hospitality considered advantageous.
• A genuine passion for delivering exceptional customer experiences and creating memorable moments.
• Excellent communication and interpersonal skills, with the ability to build positive relationships with customers and colleagues.
• A proactive, enthusiastic, and adaptable approach, with the ability to work across multiple service areas.
• Excellent attention to detail and a commitment to maintaining the highest quality and safety standards.
• Confidence using workplace technology and IT systems.
• The ability to identify, resolve, and escalate issues while maintaining excellent service standards.
• A collaborative mindset and a commitment to inclusion, teamwork, and continuous improvement.
• A genuine passion for hospitality and creating a welcoming environment for everyone.

Benefits

​20 days' annual leave, plus 8 bank holidays
Free onsite gym membership
Complimentary lunch provided daily
Uniform provided

The Company

ISS is a global leader in workplace and facilities management, helping organisations create environments where people and businesses can thrive. We partner with clients across sectors - from healthcare to finance - to deliver smart, sustainable solutions that improve everyday experiences.

We’re proud to be an inclusive employer, committed to diversity, wellbeing, and supporting the Armed Forces community.

As a Disability Confident employer, we’re committed to making our recruitment process accessible. If you require any adjustments, please contact our Resourcing Team - we’ll be happy to support you.

Join ISS and be part of something bigger.