Freight Forwarding Team Leader in Ipswich, Suffolk

Freight Forwarding Team Leader – Ipswich
£40,000–£50,000 + Bonus
Free Parking
Pension
Hours Flex – 8.30-5pm or 9am-5.30pm

A growing logistics company is looking for an experienced Freight Forwarding Team Leader to join its expanding team and lead a small team of two and growing….

The successful candidate will be a freight forwarding whizz who knows their Destin8 from their Multifreight and doesn’t break into a cold sweat when customs get involved!

This is a hands-on leadership role, covering team management, customer service, quotations, customs and day-to-day freight forwarding operations.

The Role

The Freight Forwarding Team Leader will:

• Lead and support a team of two.
• Manage import and export freight forwarding operations.
• Prepare quotations and manage customer accounts.
• Handle customs procedures and documentation.
• Liaise with customers, hauliers, shipping lines, agents and other partners.
• Keep shipments moving and resolve the inevitable “Where is my shipment?” moments.
• Help improve processes as the company continues to grow.
• Keep the team organised, commercially focused and, ideally, well caffeinated.

The Ideal Candidate

The successful candidate will have:

• Strong freight forwarding experience.
• Good knowledge of customs and import/export procedures.
• Experience with quoting and customer management.
• Previous team-leading or supervisory experience.
• Experience using Multifreight, Destin8 and Claris CNS.
• Excellent communication and organisational skills.
• A proactive, commercially minded approach.
• The ability to get things done without needing their hand held.