French Speaking Customer Service Advisor

French-Speaking Customer Service Advisor, Manchester City Centre based.

Monday to Friday, 36.5 hours per week – with an early Friday Finish.

£30,000.00 - £32,000.00 DOE

Responsibilities as a Customer Service Advisor

• Manage incoming calls and emails from French speaking customers and Sales Managers
• Respond to website and inbox queries professionally and efficiently
• Process orders from French speaking countries
• Support order processing for other markets during busy periods
• Book pallets and parcels via courier systems when required
• Collaborate with internal departments on occasional tasks and projects

Essentials as a Customer Service Advisor

• Minimum 3 years’ experience in an Export/ Customer Service role, with familiarity exporting products
• Fluent in French (written and spoken)
• Excellent time management and communication skills
• Working knowledge of Dynamics 365, CRM systems, or SAP will prove a strong advantage

*Excellent Company Benefits package including competitive holiday allowance, product discounts and free onsite parking*

For full details of this French-Speaking Customer Service Advisor role, please apply now!

Please note that due to the high volume of applications we receive, only those successfully shortlisted for the role will be personally contacted.

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