Front of House Sales Assistant in Washington, Sunderland

Front of House Sales Assistant

About the Role

Our client, a small, family-run business based in Washington, is looking for a friendly, reliable and customer-focused Front of House Sales Assistant to join their team.

Working within a busy wholesale and warehouse environment, this is a varied, hands-on role that combines customer service and sales with general warehouse duties. The ideal candidate will enjoy working with people, have a positive attitude and be happy to get involved in all aspects of the business.

Key Responsibilities

• Processing customer orders and accurately matching product codes to ensure the correct items are ordered and available.

• Monitoring stock levels and helping to ensure products are readily available for customers.

• Providing excellent customer service by answering queries, offering product advice and helping customers locate stock.

• Liaising with management to meet customer requirements and resolve any queries.

• Picking and packing customer orders accurately and efficiently.

• Keeping the shop floor and warehouse tidy, organised and presentable.

• Carrying out general housekeeping duties to maintain a clean, safe and organised working environment.

Working Hours

• Monday: 9:00am – 5:00pm

• Tuesday: 9:00am – 5:00pm

• Wednesday: 9:00am – 5:00pm

• Thursday: 9:00am – 8:00pm

• Friday: 9:00am – 5:00pm

Weekend work will also be required throughout November and on weekends during December to support the busy seasonal period. The business closes for a two-week shutdown over Christmas.

The role is temporary and ongoing. 

Requirements

The successful candidate will ideally have:

• Excellent customer service and communication skills.

• A friendly, approachable and helpful manner.

• Good attention to detail, particularly when processing orders and matching product codes.

• The ability to work effectively as part of a small team.

• A flexible, hands-on approach to a varied role.

• Good key board skills 

Previous experience in retail, sales, customer service or a wholesale environment would be beneficial.

Immediate starts are available!

Due to the high volume of candidates responding to our adverts, unfortunately we are not always able to provide individual feedback. If you do not hear from us within 10 days of your application, please assume you have been unsuccessful on this occasion. We will, however, keep your details on file and may contact you regarding other suitable opportunities.