Front of House Staff
Hamilton Mayday
Accountabilities include:
Provide a meet and greet service to users of the Lounges, dealing courteously and efficiently to ensure a world class level of customer service
Ensure Lounge facilities are maintained to a high standard and consistently presented in line with the Standards of Operations, carrying out the required daily standards check. Deal with and report on any discrepancies, together with recommendations for solution.
Prepare and serve alcoholic and non-alcoholic beverages in according to the product directions and in accordance with the alcohol licence.
Assist with clearing and organising the lounge ensuring a high standard of hygiene in the preparation, service, and guest areas.
Maintain stock levels, date and rotation and replenish food and beverage buffet service in the lounge.
To dispose of waste, including recycling, in the appropriate manner and if required to remove it to the designated location.
Provide assisted service to guests during their stay with business services. Perform 'back of house' duties when catering staff members are not present or are busy. Back of house include but are not limited to, restocking of food & beverages in the lounges, clearing tables, loading/unloading the dishwasher, rotating stock, and keeping the kitchen and lounges clean and tidy.
INDMC
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