Front Office Administrator

Front Office Administrator

Reports To: Assistant Office Manager

Location: Heathrow Offices

The role

Provide high-quality administrative and front-of-house support for Ferrovial Construction UK’s Heathrow project.

Key Responsibilities: 

• To manage room bookings for the project and any meeting requirements including IT and catering
• Provide comprehensive facilities management service inclusive of, ordering stationary, sorting post, stocking the kitchen, advising on car park spaces and couriers for internal and external visitors, general filing and ad-hoc admin duties.
• Management of office IT equipment such as printers and providing support and coordinator of equipment for new starters and/or leavers
• To provide administrative support to the management team upon request
• To promote company values in all dealings with other employees, clients, subcontractors and other external contacts
• Participate actively in the planning and execution of company events
• Organise orientation and training of new staff members
• Provide support to the engineering teams to file information into the available databases and ensure filing systems are maintained and current
• Reporting office progress to senior management and working with them to improve office operations and procedures
• Managing all deliveries
• Acting as a fire marshal and first aider for the office (attending relevant training);

• Provide all of the above for the different Ferrovial offices around Heathrow (Boiler house, Building 820, Wineglass, LCC3, Compass Center and Europark)
• Helping the Office Manager with any other tasks which may arise
• Prepare all of the documentation required for Landside and airside passes, for people and vehicles
• Support all of the tasks related with licensing and permits required to access and deliver works airside

Key Accountabilities

• Provide administrative support in a timely and accurate manner
• Support site productivity and help ensure project activities are delivered on time
• Communicate effectively with project teams and departments to support day-to-day operations
• Assist with facilities management activities, including reception duties where required

Skills and Competence

• Strong administrative, organisational and time management skills, with excellent attention to detail
• Excellent written and verbal communication skills
• Strong IT skills, including proficiency in Microsoft Office applications, particularly Excel
• Motivated to learn and contribute positively to the team
• A collaborative team player who works effectively with others
• Proactive and able to take initiative
• Able to work under pressure and meet deadlines
• Flexible, resilient and adaptable, with a positive approach to changing priorities

Qualifications:

Hours: 40.5 per week - 4 days Office based / 1 day Working from home

Please note that this job description does not represent a comprehensive list of activities and employees may be requested to undertake other reasonable duties.

Ferrovial embraces diversity and inclusion, and we see the value in providing equal opportunities to all employees. We are committed to building an inclusive team from a variety of different backgrounds, perspectives and skills so we encourage candidates from underrepresented groups to apply.