FTA Officer

The FTA Officer will play a key role in managing and reconciling financial transactions within the property department of a not-for-profit organisation. This position is based in York and offers the opportunity to make a meaningful impact while working in a structured and supportive environment.

Client Details

This not-for-profit organisation operates within the property sector and is known for its commitment to delivering high-quality services to its community. As a medium-sized organisation, it values professional expertise and focuses on fostering a collaborative and efficient working environment.

Description

• Manage, monitor, and recover outstanding debts from former tenants, including rent arrears, service charges, and repair costs.
• Negotiate affordable repayment plans and take appropriate action (including legal proceedings) to maximise income recovery.
• Trace former residents and maintain regular communication to pursue outstanding balances effectively
• Work collaboratively with housing officers, advisors, and external agencies to support residents and improve debt recovery outcomes.
• Provide customer-focused support by advising on debt, signposting to services, and handling sensitive cases with professionalism and empathy.
• Maintain accurate records, manage data systems, and prepare cases for legal action in line with policies and regulations.

Profile

A successful FTA Officer should have:

• A strong background in financial management, particularly within the property or not-for-profit sectors.
• Relevant qualifications in finance, accounting, or a related field.
• Proficiency in financial reporting and reconciliation processes.
• Familiarity with budgeting and financial planning tools.
• Excellent attention to detail and organisational skills.
• The ability to work collaboratively and communicate effectively with stakeholders.
• Knowledge of applicable financial regulations and compliance requirements.

Job Offer

• Competitive salary ranging from £27,900 to £34,100 per annum.
• Opportunities to contribute to meaningful work within the not-for-profit sector.
• Supportive and collaborative working environment in York.
• Potential for professional development and growth within the property department.

If you are looking for a rewarding FTC position as an FTA Officer in York, this could be the ideal opportunity for you. Apply now to join a dedicated team and make a difference in the not-for-profit industry.