Gas Operations Supervisor

Hays Social Care

Your new company
A well-established housing provider is looking to appoint an experienced Gas Operations Supervisor to support the delivery of a high-quality gas maintenance service across its property portfolio. This is a great opportunity to join a busy, customer-focused team where safety, compliance and service delivery are key priorities.
Your new role
As Gas Operations Supervisor, you will be responsible for overseeing day-to-day operational performance across the gas service, ensuring works are delivered safely, efficiently and in line with relevant legislation and internal procedures. You will support and monitor a team of Gas Engineers, carry out on-site technical assessments, review performance against targets and take action where needed to maintain service standards.
You will also be involved in managing customer feedback and complaints, supporting cost management and budget reconciliation, ensuring sufficient out-of-hours cover is in place and deputising for senior management when required.
What you'll need to succeed
You will need strong experience within gas operations, ideally within social housing, domestic maintenance or a similar property services environment. You should have a good understanding of Gas Safe legislation, health and safety requirements and compliance standards, alongside experience supervising or supporting trade teams.
The successful candidate will be confident carrying out technical assessments, monitoring performance, managing customer issues and working closely with engineers and wider operational teams. Strong communication, organisation and problem-solving skills are essential.
You must be a current holder of ACS, minimum requirements being CCN1, CEN1, HTR1, CKR1. City & Guilds Level 3 certificate in Domestic Heating. Certificate in Unvented Hot Water Storage System.
What you'll get in return
In return, you will receive the opportunity to work with a reputable housing provider in a key operational role, supporting the delivery of an essential service to residents. You will be joining a supportive team environment with the chance to make a real impact on compliance, performance and customer satisfaction.
What you need to do now
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