General Manager

General Manager – Premium Bar & Restaurant

Location: Richmond, South West London
Salary: £50,000 - £55,000
Job Type: Full-time, Permanent

We’re recruiting an experienced and charismatic General Manager to lead a stylish, high-volume neighbourhood bar and restaurant in the heart of Richmond.

This is an opportunity to take ownership of an established venue with a strong local following, leading from the front to deliver outstanding hospitality, develop a brilliant team and drive continued commercial growth.

The role

As General Manager, you’ll have full responsibility for the performance and day-to-day operation of the venue. You’ll create a positive, high-energy environment where customers receive an exceptional experience and the team feels motivated, supported and accountable.

Your responsibilities will include:

• Leading, inspiring and developing the management and wider venue team
• Delivering sales, profit, labour and operational targets
• Maintaining consistently high standards across food, drink and service
• Recruiting, retaining and developing high-performing team members
• Managing stock, wastage, payroll and wider financial controls
• Ensuring full compliance with licensing, food safety and health and safety requirements
• Creating a collaborative, professional and enjoyable team culture

What we’re looking for

We’re looking for a confident, outgoing and commercially minded hospitality leader who brings energy and personality to everything they do.

You’ll ideally have:

• Previous experience as a General Manager within a quality bar, restaurant or premium pub environment
• A strong record of leading and developing successful teams
• Excellent commercial awareness, with experience managing budgets, labour and profitability
• High standards and a genuine passion for customer experience
• The confidence to be visible on the floor and build relationships with regular customers
• Strong organisational, communication and problem-solving skills
• A hands-on leadership style and the ability to remain composed during busy services

What’s on offer

• Competitive salary
• Staff discounts across a wider collection of venues
• Training and professional development
• Genuine opportunities for career progression
• Flexible working where operationally possible
• A supportive, inclusive and people-focused culture

This would suit a passionate hospitality professional who wants genuine ownership of a standout Richmond venue and the opportunity to make a visible impact on its team, culture and commercial success.