Head of E-Commerce in Surrey

We're looking for a commercially driven Head of E-Commerce to lead and accelerate online growth across a portfolio of premium beauty brands. This is a high-impact leadership role for an experienced digital commerce professional who can combine strategic thinking with hands-on execution to deliver outstanding commercial results.

Client Details

Our client is a leading beauty business with a portfolio of premium and luxury brands. With an established presence across multiple markets and ambitious plans for growth, the business continues to invest heavily in its digital capabilities, creating an exciting opportunity for a commercially minded Head of E-Commerce to shape strategy, drive performance and lead the next stage of online growth.

Description

Reporting into the Marketing Director, you'll own the E-commerce strategy and performance across the business's digital channels. Working closely with sales, marketing and leadership teams, you'll be responsible for driving revenue growth, enhancing the customer journey and delivering a best-in-class online experience.

Key responsibilities include:

• Developing and executing the overall e-commerce strategy
• Driving online sales growth, profitability and customer acquisition
• Leading the performance of the brand's e-commerce platforms and key online retail partners
• Optimising website conversion, digital merchandising and customer experience
• Managing promotional plans, digital trading calendars and online campaigns
• Using data and insights to identify growth opportunities and improve performance
• Establishing clear KPIs and reporting frameworks
• Leading and developing the e-commerce team
• Collaborating cross-functionally with marketing, sales and finance teams

Profile

We're looking for a commercially minded E-Commerce leader with experience driving online growth within a premium branded environment.

You'll likely have:

• Significant e-commerce experience and a proven track record of delivering online sales growth
• Experience managing e-commerce platforms and online retail partnerships within the luxury beauty landscape
• Strong digital trading and commercial expertise
• A data-driven approach with excellent analytical skills
• Strong stakeholder management and influencing abilities
• An entrepreneurial mindset and hands-on approach

Job Offer

• Opportunity to lead the E-commerce strategy for a prestigious luxury brand business
• High-profile role with significant influence across the business
• Hybrid working with 3-4 days per week in Surrey office location
• Competitive salary and benefits package
• Collaborative and entrepreneurial culture
• Genuine opportunity to shape and grow a key business function

Interested in finding out more? We'd love to hear from you.