Head of Facilities Management

Head of FM & Building Safety

London | £90,000 – £110,000 plus bonus, car allowance and share schemes

A national UK residential property business is hiring a Head of FM & Building Safety to lead its Facilities Management function across a large, multi-region portfolio spanning Build to Rent, PRS and long-held residential assets.

Salary & Total Comp

• £90,000 – £110,000 plus bonus
• car allowance
• SAYE, Share Incentive Plan and a deferred bonus scheme.
• National travel across the portfolio is part of the job.

Facilities Management

You own the strategy, the operating model and the service standards nationally, leading a dispersed team of FM professionals.

• FM strategy, operating model and service standards
• Planned preventative and reactive maintenance
• Procurement, contract management and supplier performance
• Utilities, energy management and heat networks
• Mobilisation of new developments into management
• Input into annual budget planning and service charges — FM is one of the largest areas of operational spend

Building & Fire Safety

You'll sit on the Operational Board, the Health & Safety Committee and building safety forums, with a Director of Health & Safety alongside you. That role is weighted towards audit and assurance, so the operational residential building safety expertise needs to sit with you.

The bit that will decide whether you succeed

The technical side of this function works. The teams know their jobs. What the business needs is someone who can change how those teams operate, and the two halves of the estate need opposite things from you.

FM currently runs at arm’s length from the buildings while other teams are on site every day. Getting FM out of the office, visible in the buildings and working alongside those teams is a stated priority.

You'll also lead a mix of projects alongside the day job, regeneration works, ESG initiatives and building improvement programmes.

The honest bit: this is a senior, regulator-facing role, but a good chunk of it is grip rather than strategy, and a good chunk of the rest is winning people over. If you want a clean strategic brief with a team that already works the way you want, this isn't it.

What they're looking for

• FM leadership across a large, dispersed portfolio. Residential is the obvious fit — BTR, PRS, student or social housing — but strong operational environments transfer well. Maintenance and FM providers, hospitality and leisure estates all count.
• Direct experience of managing Higher Risk Buildings and engaging with the Building Safety Regulator
• Real ownership of statutory compliance frameworks, inspections, remediation and incident investigation
• Residential fire safety programmes and FRA management
• A track record of stabilising an unsettled team, or shifting an established one to a new way of working, this matters as much as the technical background
• Influencing and relationship-building across teams you don’t manage
• Strategic input into procurement and annual budget planning, working alongside a procurement function
• A self-starter.

The details

London preferred;. £90,000 – £110,000 plus bonus, car allowance, SAYE, Share Incentive Plan and a deferred bonus scheme. National travel across the portfolio is part of the job.

The process runs to three stages, including a presentation.