Head of Operations in Cheshire West and Chester, Cheshire

As a Head Of Operations you will oversee inhouse warehouse activity for a recognised brand, as well as ensure European fulfilment is managed through a 3PL partnership

Client Details

The organisation is a global brand with retail, wholesale and D2C customer groups. The UK operation ( West Cheshire ) directly serves the UK market, and manages European fulfilment. They have a positive, supportive culture with further growth ambitions.

Description

As Head of Operations, you will,

• Oversee day-to-day logistics operations to ensure health and safety, cost, and service metrics are maintained
• Set operational priorities and coordinate activity across the logistics function
• Monitor performance across in-house and 3PL operations, highlighting opportunity for efficiencies (addition of automation / lean processes etc)
• Plan workloads and resources to support consistent operational output across BAU and peak periods
• Work with relevant colleagues to align logistics activity with wider business plans
• Maintain clear operational reporting to support informed decisions

Profile

A successful 'Head Of Operations' should have:

• Experience overseeing inhouse and 3PL warehouse operations and coordinating daily activity
• Ability to plan workloads, set priorities and manage competing operational demands
• Experience monitoring operational performance and resolving delivery issues.
• Strong commercial acumen to negotiate rates with 3PLs, carriers, freight forwarders
• Knowledge of process improvement (CI) within logistics operations.
• Ability to use operational information to guide clear decisions.
• Experience working across teams as a member of an SLT to deliver agreed operational plans.

Job Offer

• Salary of circa £60,000 , dependent on the level of experience