Head of Operations - Nursing and Care Services in Manchester

Operations Manager - Nursing Homes & Supported Living
Manchester | c. £75,000 | Permanent

The opportunity

Our client, a respected provider of nursing and care services in the North West, is looking for an experienced Operations Manager to lead nursing homes and supported living services in Manchester.

This is a genuinely hands-on role for a leader who likes being out in their services, knows their teams by name, and takes pride in high-quality, compliant, person-centred care. You will report into senior leadership, with full accountability for the day-to-day performance and development of all three services.

Key responsibilities

• Provide strong operational leadership across two nursing homes and one supported living service
• Line manage and develop Registered Managers and Service Managers, building a culture of accountability, support and high standards
• Maintain a visible presence across all sites, leading by example and staying close to residents, service users and staff
• Ensure services are consistently CQC compliant and inspection-ready, driving improvement where needed
• Oversee quality assurance, governance, audits, safeguarding and risk management
• Manage budgets, occupancy and staffing levels to deliver strong financial and clinical outcomes
• Build positive relationships with commissioners, families, health professionals and other stakeholders
• Lead recruitment, retention and workforce planning across the services

About you

Essential

• Proven experience of multi-site management of care services
• A strong track record of managing and developing managers
• Excellent working knowledge of CQC regulation, including the Key Lines of Enquiry and Single Assessment Framework
• A hands-on, visible leadership style, comfortable stepping in when needed
• Sound commercial awareness and experience managing budgets
• Strong communication and relationship-building skills
• Full UK driving licence and access to a vehicle for travel between sites

Desirable

• A clinical qualification (RGN, RMN or similar)
• Experience of both nursing home and supported living environments
• A Level 5 Diploma in Leadership and Management in Health and Social Care, or equivalent

What's on offer

• Salary of circa £75,000, depending on experience
• The chance to make a real impact across three established services
• A supportive senior team and a values-led organisation
• Ongoing training and career development

How to apply

For a confidential conversation, or to apply, please send your CV to Search Consultancy's Health and Social Care team. All applications will be treated in the strictest confidence.

Search Consultancy is acting as an employment agency in relation to this vacancy.

Search is an equal opportunities recruiter and we welcome applications from all suitably skilled or qualified applicants, regardless of their race, sex, disability, religion/beliefs, sexual orientation or age