Head of People & Culture (FTC) at Omni RMS, Canary Wharf

Head of People & Culture (FTC)

Contract: Office & Production (P&C)
Location: London (E14 9SH), Stoke or Birmingham
Hours of Work: 37.5 per week
Contract Type: Fixed Term Contract – 12 Months

Our client, a leading provider of facilities services in the UK, is seeking a Head of People & Culture to support Financial Services clients from either their London, Stoke or Birmingham office.

This is a senior HR leadership role with responsibility for delivering the full people agenda across the business. The successful candidate will partner closely with Managing Directors and senior leaders to ensure people strategies support both current and future business objectives.

The role encompasses all aspects of People & Culture, including recruitment and onboarding, employee relations, employment law, talent development, compensation and benefits, and performance management. A key focus will be the development of leadership capability, succession planning, talent pipelines and the use of people data and insights to drive business performance.

Job Description

Working closely with Managing Directors and senior business leaders, you will ensure that people strategy aligns with organisational goals and operational priorities. You will act as a trusted advisor, providing expert guidance across the employee lifecycle while supporting organisational growth and workforce capability.

A significant aspect of the role will involve leading talent management initiatives, developing future leaders, supporting succession planning, and ensuring the business has the people capability required to achieve its objectives. You will also use people analytics to identify trends, risks and opportunities and translate insight into action.

Key Responsibilities

• Develop and implement People & Culture strategies and annual people plans aligned to business objectives.
• Identify People & Culture risks, gaps and opportunities, implementing effective solutions where required.
• Lead workforce capability planning and resource planning activities within the business area.
• Drive talent management initiatives, including succession planning, leadership development and talent pipeline strategies.
• Support People & Culture activities across the commercial lifecycle, including win, operate, grow and retain phases.
• Analyse people data and metrics to identify trends, risks and opportunities that support business outcomes.
• Provide expert guidance on employee relations, employment law, organisational change and trade union matters, acting as an escalation point for complex issues.
• Lead, coach and develop People & Culture team members while contributing to senior leadership and Managing Director meetings.

Person Specification

• Significant HR generalist experience across multiple People & Culture disciplines.
• Strong knowledge of employment law, TUPE and organisational change.
• Experience operating within unionised environments and frontline delivery organisations.
• Proven track record of developing and delivering people strategies within large, complex businesses.
• Strong talent development, coaching and succession planning expertise.
• Excellent analytical skills with the ability to convert data and insight into meaningful action.
• Strong commercial awareness and business acumen.
• Excellent stakeholder management, influencing and relationship-building skills, with the ability to challenge and support senior leaders effectively.