Head of Product Delivery Supply Chain Technology in West Midlands

We are seeking an experienced Head of Product Delivery to lead and evolve the delivery function within a growing software business. This is a leadership role focused on ensuring product initiatives are delivered effectively, teams are supported and empowered, and the organisation has the processes, governance and operational structure required to scale.

Working closely with Product, Engineering and senior business stakeholders, you will be responsible for driving delivery excellence, improving cross-functional collaboration and ensuring that strategic priorities are translated into successful outcomes for customers and the business.

This role would suit an individual who enjoys building high-performing teams, improving delivery frameworks and creating an environment where product and engineering teams can consistently deliver value.

• Lead, mentor and develop delivery-focused teams, fostering a culture of accountability, collaboration and continuous improvement.
• Support managers and team leads in setting objectives, managing performance and developing talent.
• Build and maintain a high-performing delivery organisation aligned to business objectives.
• Promote a positive and inclusive team culture that encourages innovation and ownership.

• Own the delivery of multiple product initiatives and programmes across the organisation.
• Ensure product roadmaps are translated into achievable delivery plans.
• Identify and proactively manage delivery risks, dependencies and challenges.
• Monitor progress against agreed milestones and ensure stakeholders remain informed.
• Drive predictable and sustainable delivery practices across Product and Engineering teams.

• Establish, optimise and maintain delivery frameworks, governance processes and operational standards.
• Continuously assess existing ways of working and implement improvements where required.
• Introduce metrics and reporting mechanisms that provide visibility of delivery performance.
• Ensure teams are using tools and processes effectively to maximise productivity.
• Create scalable operating models capable of supporting future business growth.

• Act as a key point of contact between Product, Engineering and wider business functions.
• Work closely with senior leadership to align delivery activity with strategic business priorities.
• Communicate progress, challenges and opportunities clearly to executive stakeholders.
• Facilitate decision-making by providing accurate delivery insights and recommendations.

• Contribute to organisational planning and resource allocation.
• Support the development of product and technology strategies.
• Identify opportunities to improve organisational effectiveness and customer outcomes.
• Help shape the future structure and growth of the Product and Delivery functions.

• Proven experience in a Head of Delivery, Head of Product Delivery, Delivery Director, Product Operations or similar leadership position.
• Experience leading delivery teams within a software, SaaS or technology-driven environment.
• Demonstrable success managing complex product delivery programmes and multiple stakeholder groups.
• Experience building and improving delivery processes, governance frameworks and operational structures.
• Strong people leadership experience, including performance management, coaching and team development.
• Experience operating within Agile product development environments.
• Strong commercial awareness and understanding of how delivery performance impacts business outcomes.
• Excellent communication and stakeholder management skills.

• Background in B2B SaaS products.
• Experience scaling teams within a growing organisation.
• Experience working closely with Product Management and Engineering leadership teams.
• Exposure to Product Operations or Product Excellence initiatives.
• Experience implementing delivery metrics, KPIs and reporting frameworks.
• Familiarity with modern product development tools and collaboration platforms.

• Product Delivery Leadership
• People Management
• Stakeholder Management
• Agile Delivery
• Programme Management
• Delivery Governance
• Strategic Planning
• Cross-Functional Leadership
• Process Improvement
• Change Management
• Operational Excellence
• Resource Planning
• Risk Management
• Performance Management
• Product Development Lifecycle
• Continuous Improvement
• Team Development
• Organisational Scaling
• Communication & Influencing
• Problem Solving

To find out more about Computer Futures please visit (url removed)

Computer Futures, a trading division of SThree Partnership LLP is acting as an Employment Business in relation to this vacancy | Registered office | 8 Bishopsgate, London, EC2N 4BQ, United Kingdom | Partnership Number | OC(phone number removed) England and Wales