Healthcare Sales Coordinator at Bender UK, Ulverston, Cumbria

Role Purpose

The Sales Coordinator - Healthcare is responsible for producing accurate, commercially sound quotations and technical submissions that support the successful delivery of Bender UK’s Healthcare Sales objectives. Working closely with customers, external sales teams, project teams, and the technical engineering team, the role ensures enquiries are evaluated, costed, and responded to in a timely manner. By combining commercial awareness with a technical understanding, the role helps secure profitable business opportunities while ensuring customer requirements are fully understood and met.
 

Key Responsibilities

• Prepare accurate quotations and technical submissions that meet customer specifications and support profitable growth.
• Review and interpret technical specifications, drawings, and tender requirements to develop appropriate solutions.
• Liaise with customers and Sales Managers to clarify requirements and resolve technical or commercial queries.
• Follow up quotations and proposals to support customer engagement and maximise conversion opportunities.
• Respond to quotation amendments and updates, ensuring all information remains accurate and current.
• Work closely with External Sales Managers to develop optimised technical and commercial solutions for customers, collaborating with the Healthcare Projects Team to ensure accurate handover of awarded contracts and project information.
• Maintain accurate customer, opportunity, and quotation records within CRM systems.
• Ensure pricing information is maintained and updated in line with current commercial agreements, supporting tender and bid activity by contributing technical and commercial information as required.
• Build strong working relationships with customers, sales colleagues, and internal stakeholders to support effective delivery.
• Identify opportunities to improve estimating processes, quotation quality, and response times.

What good looks like at Bender UK

• Dedication to delivering accurate, timely quotations that support customers and colleagues.
• Excellence in attention to detail, technical understanding, and commercial accuracy.
• Commercial excellence, demonstrated through profitable pricing and effective opportunity support.
• Trust, built through reliability, responsiveness, and consistent delivery.
• Teamwork in action, working collaboratively with Sales, Projects, and customers to achieve successful outcomes.
• A proactive approach to improving estimating processes and supporting business growth.

Skills & Experience

Essential

• Commercial awareness and strong attention to detail.
• Ability to work with complexity to understand technical specifications and interpret drawings.
• Excellent written and verbal communication skills.
• Strong organisational skills and ability to manage multiple priorities and deadlines.
• Experience using Microsoft Office and CRM systems

Desirable

• Previous estimating experience within a technical or commercial environment.
• Experience within a business-to-business sales environment.
• Experience of Salesforce CRM.
• Experience within the electrical or healthcare sector.