Heating Engineer in Cambridge, Cambridgeshire

Heating Engineer – Domestic Gas

Location: Cambridge
Employment type: Full-time
 

About Our Client

Our client is an established provider of heating, hot water and compliance services to the social housing and public sectors. With a national presence and strong regional expertise, they help keep homes safe, warm and energy efficient.

Committed to high standards of customer service, safety and sustainability, our client offers a supportive working environment with opportunities for professional development and career progression.

The Role

Our client is seeking an experienced Domestic Gas Heating Engineer to join their team in Cambridge, carrying out servicing, maintenance and repairs on domestic heating and hot water systems.

You will ensure systems operate safely and efficiently, diagnose and resolve faults, and deliver a professional, reliable service to residents. This is an opportunity for a customer-focused engineer who takes pride in their work and enjoys working within a busy team.

Key Responsibilities

• Carry out servicing, maintenance and repairs on domestic heating and hot water systems across the region.
• Diagnose faults and complete repairs efficiently, maintaining high standards of workmanship and safety.
• Provide excellent customer care, treating residents and their homes with respect.
• Keep customers and colleagues informed of progress, outstanding work and any issues requiring further attention.
• Complete accurate job records and all required electronic and paper documentation.
• Follow health and safety legislation and procedures, including risk assessments, safe systems of work and COSHH requirements.
• Manage van stock and comply with parts ordering and auditing procedures to ensure materials are available.
• Participate in the out-of-hours rota, providing evening and weekend call-out cover.

Skills and Requirements

• Experience servicing, maintaining and repairing domestic gas heating and hot water systems.
• Current ACS qualifications, including CCN1, CENWAT, HTR1 and CKR1 as a minimum.
• A valid UK driving licence.
• Strong fault-finding and problem-solving skills.
• A friendly, professional approach and clear communication skills.
• Good organisational skills, with the ability to manage workloads and maintain accurate records.
• A commitment to safe working practices and excellent customer service.
• Availability to participate in the evening and weekend call-out rota.

Benefits

• Company vehicle and fuel card.
• Support towards professional qualifications.
• Training and career development opportunities through an internal learning platform.
• Annual leave entitlement linked to length of service.
• Enhanced maternity and paternity packages.
• Employee wellbeing programme, including occupational health support and telephone counselling.
• Dental and healthcare cash plan.
• Cycle to Work scheme.
• Electric vehicle leasing scheme.
• Employee feedback and recognition programmes.
• Opportunities to contribute to equality and inclusion initiatives.
• Team social activities.

Equal Opportunities and Recruitment Checks

Our client is committed to providing a diverse and inclusive workplace and welcomes applications from candidates of all backgrounds. Reasonable adjustments are available throughout the recruitment process.

Successful applicants will be required to complete pre-employment checks, including references, right-to-work verification and appropriate DBS checks.

Ardour Associates values diversity and promotes equality. No terminology in this advert is intended to discriminate against any of the protected characteristics that fall under the Equality Act 2010. We encourage and welcome applications from all sections of society and are more than happy to discuss reasonable adjustments and/or additional arrangements as required to support your application.

Candidates must be eligible to live and work in the UK.

For the purposes of the Conduct Regulations 2003, when advertising permanent vacancies we are acting as an Employment Agency, and when advertising temporary/contract vacancies we are acting as an Employment Business.