Help Desk Administrator

Location: Central London Pay: £13.50 per hour Start Date: 21 September 2026 End Date: 18 December 2026 initially Contract: Temporary – potential permanent opportunity depending on business needs Hours: Full-time, Monday to Friday Shifts: Alternating 8:00am–5:00pm / 9:00am–6:00pm, with 1-hour lunch DBS: Basic DBS required Parking: No onsite parking

We are recruiting for an experienced Helpdesk Administrator to join a busy Operational and Technical team based in London.
This is a varied facilities administration role involving the coordination of planned and reactive maintenance works, contractor arrangements and day-to-day helpdesk activities. There may also be an opportunity for the successful temporary worker to secure a permanent position, subject to business requirements.

### The Role

Your responsibilities will include:

• Administering, allocating and closing planned and reactive works using a CAFM system
• Processing subcontractor service records, permits and associated documentation
• Cross-referencing information against the CAFM system to ensure records are accurate and up to date
• Providing administrative support to the Operational and Technical teams
• Planning and allocating resources for direct and third-party works, including out-of-hours activity
• Coordinating access arrangements for engineers and contractors, including access to secure areas
• Arranging contractor and engineer parking where required and ensuring the correct access procedures are followed
• Supporting the local team with general administration
• Undertaking additional administrative duties as required by the Helpdesk Manager, Supervisor or management team

### What We're Looking For

The three key requirements are:

1. Previous Helpdesk Administrator or similar facilities experience 2. Good IT and administrative skills 3. Previous experience using a CAFM system

Experience within facilities management, building maintenance, engineering helpdesks or contractor coordination would be particularly relevant.

### Important

Due to the location of the role, applicants must be able to obtain a Basic DBS check.

£13\.50 per hour \| Central London \| Monday–Friday \| Immediate temporary opportunity