Hire Controller

Hire Controller

Salary: up to £35,000

We are looking for an organised, proactive and customer-focused Plant Hire & Transport Coordinator to join our client, covering two plant hire sites.

This is a varied role combining customer service, plant and tool hire, sales, transport planning and driver coordination.

Key Responsibilities

• Handle customer enquiries in person, by phone and email.
• Process plant, tool and equipment hire orders and sales.
• Coordinate daily driver schedules and deliveries.
• Manage driver performance, holiday schedules and timekeeping.
• Ensure vehicles are serviced and MOTs are completed on time.
• Maintain stock and keep the shop/yard clean, organised and safe.
• Assist with deliveries during busy periods.
• Maintain high standards of health & safety, customer service and operational performance.
• Monitor and improve KPIs.
• Support promotional events and new product initiatives.

The Ideal Candidate

• Previous experience in plant hire, tool hire, logistics, transport or a similar environment is desirable.
• Excellent customer service and communication skills.
• Strong organisational and planning abilities.
• Good IT skills and attention to detail.
• Able to prioritise workloads and solve problems effectively.
• Confident working independently and as part of a team.
• Reliable, proactive and accountable.
• Willing to learn about new products and services.

This is an excellent opportunity for someone looking for a hands-on, varied role within a busy plant hire and transport operation.

Apply today to join the team.