Homeless Casework Officer

We are currently looking for experienced Homeless Caseworkers to join a busy Housing Needs service. The role will focus on assessing homelessness applications, making statutory decisions and working with households to prevent and relieve homelessness.

The successful candidates will have strong local authority homelessness experience, detailed knowledge of current legislation and the ability to manage a caseload from assessment through to decision.

The Role
·Assessing homelessness applications and making statutory decisions in line with legislation.
·Managing a caseload of households who are homeless or threatened with homelessness.
·Developing and progressing prevention and relief activity to secure appropriate housing outcomes.
·Completing detailed enquiries and investigations to determine statutory duties.
·Drafting legally compliant homelessness decision letters.
·Providing housing advice and explaining statutory decisions to applicants.
·Applying relevant legislation when dealing with complex homelessness cases.
·Maintaining accurate case records and working within safeguarding policies and procedures.

Key Requirements
·Recent experience assessing homelessness applications within a local authority environment.
·Experience preventing and relieving homelessness.
·Detailed working knowledge of the Housing Act 1996 and Homelessness Reduction Act 2017.
·Knowledge of the Renters' Rights Act 2025, particularly in relation to tenancy reform.
·Knowledge of the Care Act 2014, Children Acts, Equality Act 2010 and GDPR as they apply to homelessness.
·Experience drafting statutory homelessness decision letters.
·Experience independently managing a homelessness caseload.

What You Need to Do Now
If you are interested in this Homeless Caseworker role and meet the criteria above, please click APPLY NOW and send us your application today.

If you do not hear from us within 48 hours of applying, your application has been unsuccessful.

Footnote
If this role matches your experience but not the rate, location or seniority, please send us your CV anyway. We regularly recruit for Homeless Caseworkers, Housing Options Officers, Housing Solutions Officers and Homelessness Prevention Officers across the UK.
For more information, call Zubair at Carrington West on (phone number removed).
By applying, you agree for Carrington West to hold and process your personal data in accordance with our Data Protection Policy.