Homelessness Prevention Officer

Marks Consulting Partners are currently looking for a Housing Advice & Homeless Prevention Officer to work with one of our Local Authority clients in Middlesex.

What the Job Will Be Doing

• Managing a caseload of residents at risk of homelessness, providing tailored housing advice and prevention solutions
• Assessing homelessness applications in line with Housing Act 1996 (Part VII) and relevant legislation
• Delivering proactive homelessness prevention, including early intervention and crisis management
• Supporting residents to access a wide range of housing options, including private rented sector and move-on accommodation
• Working closely with landlords, agents and partner organisations to secure suitable housing solutions
• Providing advice on tenancy rights, security of tenure and welfare benefits to prevent homelessness
• Managing complex and high-risk cases, including safeguarding and vulnerability considerations
• Liaising with internal teams such as Allocations, Social Care and other services to deliver a joined-up approach
• Maintaining accurate case records and ensuring all statutory duties are met within required timescales
• Handling complaints, member enquiries and representing the service at meetings where required
• Identifying and preventing fraudulent applications for housing assistance
• Contributing to service improvement and supporting delivery of housing and homelessness strategies
• Working on a hybrid basis, with 2–3 days per week in the office

What You Will Need

• Experience working within Housing Options, Homelessness Prevention or a similar housing role
• Strong knowledge of homelessness legislation, particularly Housing Act 1996 Part VII
• Experience managing a caseload and delivering housing advice to vulnerable residents
• Ability to handle complex cases and work in a fast-paced environment
• Strong communication and negotiation skills
• Experience working with multiple stakeholders including landlords and support agencies
• Good understanding of safeguarding and supporting vulnerable households
• Strong organisational skills and ability to maintain accurate records