Housing Solutions Officer

Adecco

Remote-friendly

Adecco are currently recruiting several experienced Housing Solutions Officers to join a fast-paced Housing Demand team within a London local authority. This is a fantastic opportunity to play a key role in preventing and relieving homelessness, supporting vulnerable residents, and delivering impactful housing outcomes.

  • Housing Solutions Officer
  • Public Sector - Local Authority
  • Temporary Role - 3 months with possible extension
  • Full Time - Monday to Friday, 35 hours per week
  • £245 per day Umbrella inside IR35
  • IT Equipment Provided
  • ASAP Start
  • Hybrid Working - 2 to 3 days per week in office (based in Ealing), remainder at home

About You

You will be an experienced Housing Officer with a strong background in homelessness prevention and casework within a local authority or similar environment.

Essential skills & experience:

  • Strong knowledge of Housing Act 1996, Homelessness Reduction Act 2017, and relevant case law
  • Proven experience managing complex caseloads and delivering outcomes in a fast-paced environment
  • Confident conducting interviews, assessments, and drafting detailed decision letters
  • Excellent communication skills, with the ability to explain complex legal matters clearly to customers
  • Strong negotiation and problem-solving skills, particularly with landlords and support services
  • Customer-focused approach with empathy for vulnerable individuals
  • Organised, resilient, and able to work to strict statutory deadlines

Key Responsibilities

  • Assess homelessness applications in line with Housing Act 1996 (Part VII) and the Homelessness Reduction Act 2017
  • Make robust, legally sound decisions on eligibility, priority need, and intentionality
  • Take proactive steps to prevent and relieve homelessness through early intervention and casework
  • Interview and support customers at risk, providing clear advice on housing options and alternatives
  • Negotiate with landlords and partners to secure sustainable accommodation solutions
  • Liaise with internal departments, legal services, and external agencies to deliver positive outcomes
  • Maintain accurate case records and ensure compliance with statutory duties
  • Identify safeguarding concerns and support vulnerable households appropriately
  • Contribute to reducing reliance on temporary accommodation and improving service outcomes

Why Apply?

  • Competitive daily rate
  • Flexible hybrid working arrangement
  • Opportunity to contribute directly to reducing homelessness and improving residents' lives
  • Work within a collaborative, high-performing local authority team



Adecco acts as an employment agency for permanent recruitment and an employment business for the supply of temporary workers. The Adecco Group UK & Ireland is an Equal Opportunities Employer.

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