Hospitality Coordinator

Position: Hospitality Project Coordinator

Employment: Monday to Friday, 08:30 - 17:30 I Permanent 

PURPOSE OF ROLE 

This is a hands-on, high-energy role at the heart of one of our exciting client accounts. You’ll work closely with dynamic wet led, brands that values creativity, speed, and flawless execution.

As a Project Coordinator, you’ll report to the Account Director and act as the linchpin between the client team and our asset management function. Your role will be essential in driving the effectiveness and efficiency of client delivery by coordinating the end-to-end asset execution of festivals and other events. This includes managing logistics, scheduling transportation, overseeing inventory, and ensuring the maintenance of production assets—all in close collaboration with our production and warehouse teams.

You’ll thrive here if you’re highly organised, solutions-focused, and comfortable juggling multiple workstreams with energy and positivity. You’ll be supported by a collaborative team that values trust, ownership, and getting the job done - and you’ll get to be part of a company that delivers work we’re genuinely proud of.  

We’re a fast-moving, fun-loving production & experiential agency that partners with some of the most exciting drinks brands in the world. Our clients don’t come to us for just one or two hero campaigns a year, they rely on us year-round to deliver hundreds of projects, big and small, sometimes 30 at once!

WHAT YOU WILL BE RESPONSIBLE FOR

• Assist in prioritising tasks and managing deadlines for the client team. Anticipate needs and proactively address issues to ensure smooth operations.

• Coordinate with the logistics team to execute the movement of assets and equipment to and from venues in accordance with project schedules.

• Liaise with suppliers, venues, and contractors to support load-in/out logistics and operational readiness.

• Maintain inventory accuracy using tracking systems and software under the direction of the Account Manager and Warehouse teams.

• Perform regular checks on asset condition, availability, and readiness for deployment.

• Support maintenance, repair, and upgrade processes by liaising with technical teams and external vendors.

• Work with warehouse staff to ensure proper organization and storage of assets.

• Maintain accurate documentation of logistics, asset tracking, and related compliance records.

• Support preparation of reports on inventory levels, usage, and damage/loss incidents.

• Contribute to health, safety, and compliance processes through documentation and adherence to protocols.

• Prepare and maintain client-facing documents such as quotes, invoices, and service records.

• Align travel and accommodation bookings with asset movements and team schedules.

• Ensure all documentation is archived in accordance with internal procedures.

WHAT WE ARE LOOKING FOR

• If you’ve managed a nightclub, bar or delivered support in on-trade sales, and you’re now itching for a role where no two days are the same, keep reading. We can’t teach years of on trade knowledge, industry relationships and genuine understanding of how brands deliver in bars, clubs and festivals.

• Exceptional attention to detail, with strong organisation and multitasking capabilities

• Solutions-oriented, calm under pressure, and proactive

• Excellent communication skills, bringing positive energy into every situation, with a natural ability to connect, influence, and get the best out of people  

• High level of discretion and professionalism when handling confidential information.

• Ability to work independently and collaboratively in a team.

• Proficient IT skills (Google suite)

• Full driving licence

WHAT WE OFFER

• Discretionary Bonus

• Pension Contributions

• Shared use of company pool vehicles when on jobs and at work

• Issue of company clothing

• 28 days (including Bank Holidays) that will increase by 1 day per annum up to a maximum of 38 days

• Enhanced Parental, Family and Special Leave

• Macbook and IT equipment/ancillaries as required

Creation Group is proud to be an equal opportunity employer and we’re committed to diversity and inclusion. We don’t discriminate on the basis of race, gender, ethnicity, citizenship, national origin, religion, sexual orientation, age, marital status, disability, or any other legally protected status.