Hotel Manager in Tregurrian, Cornwall

Hotel Manager

Family-Owned Lifestyle Beach Hotel — Newquay, Cornwall

Location: Newquay, North Cornwall

Salary: Competitive, plus benefits

Contract: Permanent, Full Time

Live-In / Accommodation: Temporary accommodation available to support relocation

Overview

This is a busy, lifestyle-led beach hotel on the North Cornwall coast. The same family has owned it for more than 50 years. Guests come back year after year, generation after generation.

The hotel has 80 bedrooms, three restaurants, four kitchens, a kids' club and a swim club. There is also a daily programme of outdoor activities for families. The business is values-led, with sustainability and community at its heart. It now needs an exceptional Hotel Manager to lead it into its next chapter.

The Role

You will run the hotel day to day. You will report to the Operations Director and lead the hotel management team. You will work closely with Brand, Finance, Marketing and Business Development to turn the business plan into great delivery. This is a visible, hands-on role. You will own the guest experience, the team culture and the commercial results.

Key Responsibilities

Lead the daily operation across F&B, rooms, housekeeping, events, maintenance and the swim club

Keep standards consistently high in every department

Champion a warm, guest-first culture and use feedback to keep improving

Lead, coach and develop the heads of department

Support the recruitment and development of the management team

Manage labour, productivity, costs and departmental performance

Own the P&L, budgets and revenue drivers alongside the Operations Director

Make sure programming, F&B and events are distinctive and commercially strong

Bring the hotel's brand and values to life in everyday decisions

Embed sustainability in the way the hotel operates

Key Requirements

At least 2 years as a Deputy or Hotel Manager in a similar-sized, high-quality hotel

Experience running multiple restaurants, ideally on one site

A background in lifestyle-led leisure or resort hotels

Strong commercial and financial judgement

Experience putting a brand and tone of voice into practice

An inspiring, visible and genuine people leader

Confident decision maker who holds others to account

A real commitment to sustainability and responsible business

Living in Cornwall, or willing to relocate close to the hotel

If this sounds like the next step in your career, we would love to hear from you.

What's On Offer

Competitive salary

Temporary accommodation to help with relocation

Employee assistance programme

Salary sacrifice scheme

Enhanced maternity and paternity pay

Ongoing professional development

Team experiences and events throughout the year

Discounts on stays, food and drink, and activities

Free parking

Apply today to find out more.

CVs in English (Word or PDF format only).

Important Notes:

1. Applications by email or phone.

2. Word format and ENGLISH only.

3. DDH does not charge work seekers.

4. All workers subject to UK taxation.

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