Hotel Receptionist in Chichester, West Sussex

Hotel Receptionist - £26,248 + Gratuities | Beautiful South Coast Location

Hotel Receptionist opportunity in Chichester, offering a competitive salary, monthly gratuities and the chance to join a friendly, hard-working team in one of the most beautiful villages on the south coast.

Why apply?

• You'll enjoy a competitive salary of £26,248 plus gratuities of approximately £3,000 per year
• You'll receive a uniform
• You'll have the opportunity to be recognised through Employee of the Quarter awards
• You'll enjoy discounts across the restaurants, coffee shop and café
• You'll join a happy and supportive team

Key Responsibilities

As a Hotel Receptionist, you'll play an important role in delivering a welcoming guest experience, with responsibilities including:

• Checking guests in and out
• Taking room reservations and allocating rooms for walk-in guests
• Handling guest enquiries and resolving complaints professionally
• Upselling upgraded rooms and promoting other hotel services
• Coordinating room status updates with housekeeping
• Communicating check-outs, late check-outs, early check-ins and special requests
• Processing room charges, balancing and banking
• Operating the switchboard
• Checking function sheets and liaising with all departments
• Using Guestline to support day-to-day reception operations

What we're looking for

We're looking for a confident and guest-focused Hotel Receptionist with previous experience within a hotel.

• Previous reception experience within a hotel
• Guestline experience is beneficial but training is provided
• Excellent communication and customer service skills
• A professional and welcoming approach
• Ability to remain organised and calm in a busy environment
• Confident working with guests and colleagues across all departments

If you're looking for your next step as a Hotel Receptionist in Chichester, this is a fantastic opportunity to join a welcoming team in a beautiful coastal setting. Apply now to find out more.

Job Number │ 49104/INDFOH
Location │ Chichester
Role │ Hotel Receptionist

Platinum Recruitment is acting as an Employment Agency in relation to this vacancy.