House-keeping Supervisor (Group) in Muswell Hill, Greater London

Job Title: Group Housekeeping Supervisor
Location: North London (Covering 3 Residential Homes)
Reporting To: Group Hospitality Manager

Are you an experienced housekeeping professional with a sharp eye for detail and a passion for leading teams? Our residential care home client is seeking a Group Housekeeping Supervisor to oversee cleanliness, hygiene, and hospitality presentation across three of their premier care homes in North London.

In this vital role, you will champion exceptional standards, ensuring a safe, immaculate and welcoming environment for our residents, staff and visitors.

Key Responsibilities:

• Quality Assurance: Conduct daily inspections of bedrooms, communal lounges, dining rooms, and vacant areas to ensure compliance with company standards and infection control guidelines.
• Team Leadership: Schedule, allocate, and supervise daily tasks for the housekeeping team. Lead brief weekly staff meetings, provide coaching, and conduct return-to-work interviews.
• Stock & Audit Management: Manage weekly chemical orders in compliance with COSHH regulations, conduct monthly linen stock checks and complete bi-annual linen audits.
• Maintenance & Safety: Actively identify and log maintenance requests, escalating urgent health and safety concerns immediately.
• Operations Support: Step up to lead housekeeping operations during the Group Hospitality Manager's absence and assist with digital HR, time and attendance logging.

What We Are Looking For:

• Experience: Proven supervisory or leadership experience within a housekeeping, hospitality, healthcare or care home setting.
• Compliance Knowledge: Understanding of infection prevention, control procedures and COSHH regulations desirable.
• Skills: Outstanding communication, time-management, and organisational abilities. Competency in basic IT systems for reporting and stock control is highly desirable.
• Attributes: A reliable, flexible, and proactive individual with high attention to detail who is comfortable working independently and travelling between their three North London sites.

Working 35 hours per week, 8am - 4pm, every other weekend.