Housekeeping Supervisor
Candidate Source
Competitive Salary. Performance Bonus. Service Charge. Excellent Staff Benefits. Staff Accommodation Available.
An exciting opportunity to join a prestigious five-star luxury country house hotel in Wiltshire, set within 500 acres of beautiful countryside.
Reporting to the Executive Head Housekeeper, you will help lead the daily housekeeping operation, supervising around 10 to 15 colleagues within a wider team of 25 to 30.
Why this opportunity?
- Join a prestigious five-star country house hotel.
- Work across luxury bedrooms, cottages and public areas.
- Lead, support and develop a dedicated housekeeping team.
- Work closely with an experienced Executive Head Housekeeper.
- Develop your career within luxury hospitality.
- Access ongoing training and career development.
- Staff accommodation available, subject to availability.
You will support the Executive Head Housekeeper with the daily operation of the housekeeping department.
Your responsibilities will include:
- Supervising approximately 10 to 15 housekeeping colleagues each day.
- Allocating daily duties and managing workflow.
- Checking bedrooms, cottages and public areas to five-star standards.
- Ensuring housekeeping procedures and standards are followed.
- Supporting training, development and motivation within the team.
- Leading by example and remaining hands-on when required.
- Identifying and resolving quality issues before rooms are released.
- Ensuring guest requests are handled promptly and professionally.
- Supporting the team during busy periods and staffing shortages.
- Working closely with the Executive Head Housekeeper and wider hotel team.
- Attending meetings and training sessions as required.
You are an experienced housekeeping professional with a genuine passion for luxury hospitality.
You will have a strong eye for detail, high personal standards and confidence leading a team within a busy hotel.
You will bring:
- Previous experience as a Housekeeping Supervisor, Senior Housekeeper, Housekeeping Team Leader or similar.
- Experience within a four or five-star hotel, luxury hotel or country house hotel.
- Strong knowledge of hotel housekeeping standards and room presentation.
- Experience checking bedrooms and public areas.
- Ability to lead, motivate, train and support a housekeeping team.
- Excellent attention to detail and pride in presentation.
- Calm, positive and professional approach under pressure.
- Genuine commitment to exceptional guest service.
- Hands-on approach to housekeeping operations.
- Strong communication and organisational skills.
- Five-star or luxury country house hotel experience.
- Opera or another hotel housekeeping system.
- Supervising 10 or more housekeeping colleagues.
- AA or similar luxury hotel standards.
- Luxury bedrooms, suites, cottages or public areas.
- Salary circa £31,000 per annum.
- Performance bonus scheme.
- Service charge, typically £200 to £300 per month.
- 30 days' annual leave.
- Staff accommodation, subject to availability.
- Free staff meals when on duty.
- Free car parking.
- Smart uniform provided.
- Free use of swimming pool, gym, tennis courts and football pitch.
- Discounts on food, spa treatments, spa products and equestrian sessions.
- Preferential hotel room rates.
- Complimentary room nights after the qualifying period.
- Recommend a friend bonus scheme.
- Employee Assistance Programme through Hospitality Action.
- Enhanced employer pension contributions.
- Training, development and promotional opportunities.
- Full time, 40 hours per week.
- Typical hours approximately 7.00 am to 3.45 pm.
- Minimum of two weekends per month.
- Weekend and Bank Holiday working required.
• Manual role involving lifting and carrying.
Chippenham, Wiltshire.
The hotel is set within a rural countryside location and offers staff accommodation, subject to availability.
The location is within practical commuting distance of Chippenham, Bath, Bristol and surrounding areas.
To Apply
Please submit your CV for consideration.
If you are an experienced housekeeping professional looking for your next step within a prestigious five star luxury hotel, we would love to hear from you.
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