Housing and Support Delivery Officer
Hales Group
Hours: Monday to Friday, 9am-5pm
Bury St Edmunds
Travel: Required across Norfolk and Suffolk
Salary: £27,458
Temporary
*Driving licence essential*
We are seeking a Housing and Support Delivery Officer to join our client's team on a temporary basis.
This is a practical and people focused role where you'll help individuals settle into and maintain secure accommodation.
Key Responsibilities:
- Provide housing management and support in line with rules and best practice
- Meet personal targets and agreed outcomes
- Support customers with plans and sessions to help them keep their tenancy and access services
- Promote Health & Safety and Safeguarding
- Complete sign ups, visits, checks, and deal with issues quickly
- Inspect properties, report repairs, and ensure compliance
- Reduce empty homes and let properties promptly
- Manage rent and service charges, and address anti-social behaviour
- Handle legal casework, including court presentations
- Write clear reports
- Support the team and take part in the on-call rota
Person Specification:
- Experience delivering housing management services within a social housing setting, or a similar role would be advantageous.
- Excellent organisational skills and ability to prioritise workload
- Proficient in Microsoft Office (Word, Excel, Outlook, PowerPoint, Teams)
- Full UK driving licence and access to own vehicle
- Able to pass and maintain an Enhanced DBS check
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