Housing Compliance Officer

Permanent | 37 Hours per Week | £35,000 - £40,000 | East Sussex

Adecco are delighted to be partnering with a respected provider of affordable and supported housing to recruit a Housing & Compliance Officer.

This is an excellent opportunity for an experienced housing professional who is looking for a varied role combining housing management, resident engagement, tenancy sustainment, property compliance and contractor liaison.

Working across a small housing portfolio, you'll play a key role in ensuring residents receive a high-quality service while helping to maintain safe, compliant and well managed homes.

• Manage a portfolio of residential properties and support residents throughout their tenancy.
• Conduct tenancy visits, welfare checks and property inspections.
• Respond to tenancy related matters including arrears, anti-social behaviour and tenancy breaches.
• Coordinate repairs and maintenance works, working closely with contractors and residents.
• Support compliance programmes across areas including gas, electrical, fire and water safety.
• Assist with damp and mould cases, ensuring timely resolutions and accurate record keeping.
• Monitor contractor performance and ensure works are completed to the required standards.
• Build positive relationships with residents, internal stakeholders and external partners.
• Maintain accurate records, reports and compliance documentation.
• Promote excellent customer service and resident engagement across all areas of service delivery.

We are keen to speak with candidates who have:

• Experience within a social housing, housing association, local authority or regulated housing environment.
• A strong background in housing management and tenancy services.
• Exposure to property compliance, health & safety, building safety or asset management workstreams.
• Experience managing rent arrears, tenancy sustainment and resident-facing casework.
• Excellent stakeholder engagement and communication skills.
• Strong organisational skills and the ability to manage a varied workload.
• CIH Level 3 qualification (or equivalent experience) desirable.
• Full UK driving licence and access to a vehicle.

• Competitive salary.
• Opportunity to join a values led organisation making a positive impact within local communities.
• Varied and rewarding role with genuine autonomy.
• Supportive and collaborative team environment.
• Long-term career development opportunities.

To find out more or express interest in this position, please apply today or contact Amy Travis at Adecco for a confidential discussion.