Housing Customer Service Advisor in Manchester

Posted by BDS (Northern) Limited

£16.42 – £22.03 an hour

Manchester · Temporary

BDS are currently recruiting for Customer Service Advisors to work with a well-known Housing Association in the Manchester area.

Main duties will include but are not limited too;

  • Taking rent payments from tenants
  • Answering general housing queries via telephone, webchat and face to face
  • Raising repair requests
  • Occasional work on reception greeting customers

The ideal candidate will have;

  • Strong IT skills
  • Experience of using Housing IT Systems
  • Experience ideally working within Housing and/ or Local Authority
  • Great attention to detail
  • High levels of customer services

This is initially an office based role with an option to move to a hybrid set up after your initial 6 weeks training (2 days per week in the office)

Hours- 35 per week Monday- Friday (Working time between 8am- 6pm on a rota basis)

Pay rate- Starting at £16.42ph PAYE/ £21.22ph UMB rising to £17.04ph PAYE/ £22.03ph UMB after completing 6 weeks training

Temp ongoing to start ASAP!

Apply now for immediate consideration!

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